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“Brent Sorensen. He is an absolute gem. He turned a very stressful situation for me into success. Made sure my situation was properly handled and I was happy with the outcome. This is exactly why I have been a member for 20+ years. I have dealt with him many times in the past. And he is amazing at what he does. Thank you so much Brent.”
8:30AM - 5PM
630 Main St NW, Elk River
Banks
“Switching to my local bank was the BEST decision ever! I can't believe I stuck with that national bank for so long—what a difference! The team at the Bank of Elk River is beyond amazing—always friendly, always helpful, and I love that their call center is staffed by real local folks. Every interaction makes me feel valued and right at home. Huge thanks to Bank of Elk River for making banking such a great experience!”
“Personalized, small town banking experience that has more than lived up to all my needs, expectations and so much more. I appreciate these people, this bank and all the ways they have helped me over the last 10 years! Great place to do business!!”
8:30AM - 5PM
11000 River Rd NE, Hanover
Banks
“I got delayed in traffic and pulled into the drive through at BankWest in Rockford at 6:03, and the closed signs were lit up on the canopy, so I just passed through. The wonderful lady inside saw me and motioned me to back up to the window. After I sent my check through the tube, I realized I didn't send my ID. I asked through the speaker if she needed my ID. She said no, I recognize your face. She cashed my check and thanked me for coming. Try getting that kind of service at one of the big banks!”
8:30AM - 5PM
846 Freeport Ave, Elk River
Banks
“I can’t think of a time in my 47 years of banking with the Bank of Elk River where I didn’t get great advice and stellar customer service. They have a level of care that you don’t get at larger institutions.I whole heartedly recommend this fabulous group of people that put you first and always strive for excellence!”
“Overall a great credit union. I’ve always had good experiences with the people here. They are always kind, helpful, and work hard to make sure my needs are met. Happy to be a member of this credit union!”
“I stop in this location quite often for Pizza Hut and I have been treated very well by the Staff always nice to see smiling faces Atalie has helped me many times and I always leave the bank happier.”
“One of the better us bank branch out there real nice folks and not busy or long waits here only down fall with new ramp not as easy to get at off hwy but still worth checking out or stop in”
“My husband and I made an appointment in September to open up a trust account and we were meeting with Jill. As soon as we entered the lobby, we had arrived early, she offered us coffee while we waited for our scheduled time with her. (That was one of the best cups of coffee I had ever had.)Jill was not familiar with the type of trust account we were setting up but she very kindly and patiently got the information that she needed and helped us open the account.We were very thankful for how efficient she was in answering any question we had and if she didn't know she found out.What was a difficult day for us she put us at ease.”
“I am shocked by the negative reviews for the Elk River branch of US Bank. I have been a customer at this branch for the past 17 years, and have always had a good experience. I have had numerous dealings over the years: notary, cashing checks, withdrawals from my account, loans, credit cards, money orders, cashiers checks and have ALWAYS been treated in a very polite and respectful manner. These folks are definitely a 5 star group in my book. I have a feeling many of the people that wrote a negative review went in the bank with a chip on their shoulder to start with. I will be their customer for life!!!”
9AM - 5PM
12916 Main St, Rogers
Banks
“As much as it pains me to write this down I have to give Wells Fargo Rogers Minnesota a good review. I made a payment through bill pay that was clearly confirmed but never delivered. After dealing with 150% complete incompetent humans with the 800 numbers and the idiots that do not understand ENGLISH or I CAN NOT understand them. I decided to go into the Rogers Minnesota branch. Pam Kurey (teller) was awesome. She did what she was able to do and then directed me to Ethan the branch manager. I sat with Ethan for about 15 minutes and after a total of 45 minutes being at the branch everything was taken care of 100% and efficiently. Like I said it pains me to say this and to give Wells Fargo a good review but they deserve it this time.”
“I've been banking at BMO Harris for many years and am always happy with the bankers I've interacted with. Today Kelsey helped me with a couple things and I really liked her because she was both personal and professional. I would love the opportunity to work with her again!”
8:30AM - 4:30PM
17035 Yale Ct NW, Elk River
Banks
“Anytime I have an issue with my business, Pillar Strength Group LLC, whether it be in person or e-banking, I call Shane Green to help me out. His customer service and detail to solving any issues has been outstanding. I would highly recommend Shane to anyone that needs that personal touch with your money needs. Since Blaze bought Spire there were a lot of hiccups but Shane was able to smooth everything out for me.”
“I've been coming to this bank for a couple of years now, and I've never had an issue. The employees are always respectful and efficient. Much appreciated!”
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“I am blown away by the above and beyond amazing service I have received from this branch! Been with Wings since before I could get a driver's license, and their commitment to people is what's kept me here. Brittany and Amanda truly went above and beyond to help me secure a crucial loan (even when J thought I was rejected for the loan) and helped significantly alter my journey to financial freedom in a positive way. They got to know me and my situation as a person, worked directly with loan underwriters, took plenty of time walking me through the process, and even helped me understand promotional loan offers I got from competitors - something big banks like Wells Fargo can't say. People like Brittany and Amanda, the human element in Wings's service model, and great rates is what keeps me coming back. Can never say enough good things about being a Wings member!”