O'Reilly Auto Parts is a reliable and helpful business that provides quality parts and excellent customer service. Customers appreciate the knowledgeable staff who are willing to assist with various car issues, from headlights to serpentine belts. One reviewer shared how staff quickly identified a headlight problem that confused the customer, getting them back on the road. Another mentioned borrowing tools and receiving polite, helpful service when fixing a broken belt and pulley in the parking lot. The store is also praised for its availability of parts and the willingness to exchange or return items without hassle, as seen when a customer exchanged a wrong part with ease. In contrast, some customers experienced less helpful service elsewhere and prefer O'Reilly for their car knowledge and helpful attitude. Overall, O'Reilly Auto Parts is seen as a trustworthy place for car parts, advice, and support, with staff who genuinely know about cars and are ready to help customers solve their problems efficiently.
Came in for wiper blades and Tim was great help. He even put them on for me!
January 2026
Lost a receipt for headlights yet they had my info and was able to exchange for the correct ones no problem. Also got together everything I needed for an oil change and boxed it up. John was very helpful and did a great job. His hand tattoo was also very cool. Great job John!
July 2024
Awesome customer service! John replaced the battery in my Jeep in the heat of the day. I highly recommend O'Reilly!