Park Rapids Ford, located south on Highway 71 in Park Rapids, Minnesota, is known for its excellent service and customer care. Many reviews highlight the efficiency and dedication of the staff. Customers appreciate timely updates on their vehicle repairs and the quick turnaround for services, such as turbo replacements, often completed in a day. Nate, a sales associate, is praised for his ability to meet customer needs and financial expectations, leading to ongoing business relationships. The dealership is also recognized for its friendly atmosphere, with staff like Phil in service and Luke in sales going above and beyond to assist customers. For instance, one customer shared how Luke personally picked them up from a campsite after a transmission failure, showcasing the dealership’s commitment to helping clients in difficult situations. Overall, Park Rapids Ford is described as a fantastic dealership where everyone works hard to ensure customer satisfaction, making it a trustworthy place for vehicle purchases and repairs.
