Verizon, a telecommunications company, is known for its exceptional customer service and knowledgeable staff. Customers have consistently praised the patience, professionalism, and efficiency of the employees, particularly Keri, who has been described as "UNBELIEVABLY AWESOME" and "irreplaceable." The staff has been commended for their ability to handle complex issues, such as transitioning service from other carriers, and for their willingness to assist multiple customers simultaneously. Clients have also highlighted the store's good customer service and knowledgeable team, with one customer noting that Kari and John have "turned things around" after previous struggles. Overall, Verizon's Park Rapids location is known for its caring nature, exceptional service, and capable team, making it a trusted choice for customers' telecommunications needs.
Great service treated me well and helped me get a phone and plan set up
September 2026
Sadly they didn’t have the phone I wanted in stock but that’s okay! Dealing with a lot personally and the gal there was exceptional and handled everything well. Great customer service and helped me save some money while getting what I needed. Would recommend if in the area for a new phone
September 2026
Had some problems at first about getting my 17 pro max, but not due to the staff there. Phone wasn’t all of a sudden connected to our account. After a few Snafoos all worked out at the end and Shelby stayed calm through all.
