PetSmart is the world's largest pet supply and services retailer, offering a wide range of products and services for various pets. Customers appreciate the clean environment and fast service at this particular location, although some have noted that staff may occasionally be under-staffed. Many clients have had positive experiences with the grooming services, highlighting the exceptional care their pets received. For example, a groomer named Roman received praise for handling a nervous dog with patience and skill, resulting in a fantastic grooming outcome. Allie O. has also been recognized for her kindness and expertise in grooming, making pet owners feel comfortable and appreciated. However, not all experiences have been positive; some customers reported disappointing grooming services, where their pets did not receive the full treatment they expected, leading to concerns about the quality of care. Despite these mixed experiences, the store remains a favorite for many, with a loyal customer base that values the overall service and product selection. The staff, including a groomer named Maya, has been commended for their knowledge and dedication. While some customers have expressed concerns about their pets' anxiety during grooming visits, many still regard PetSmart as a trusted place for their pets' needs, appreciating the variety of services offered, including grooming, training, and pet supplies.
Love every one who works at PS Plymouth! On a totally separate note, sales are kind of garbage. Buy 18 cans get ONE free. Weird and PS can do better.
December 2025
It's a pet smart. Nothing special. A couple great employees, no one terrible as far as I know. Usually slightly understaffed. Very good selection of foods.
November 2025
Great place to buy essentials for just about any animal you have.
