My Credit Union, formerly known as RBCU, has built a strong reputation for excellent customer service. Customers appreciate the efficiency and friendliness of staff, particularly highlighting a bank teller who is noted for being nice, sweet, and patient. Many long-term members, some with over 25 years of experience, report consistent positive interactions, whether through the mobile app, in-person visits, or phone calls. They feel secure knowing that any issues, particularly those related to account safety, are promptly addressed. Additionally, the Adventure Club offers a welcoming community space for members to connect, resembling a casual coffee meet-up with neighbors. Overall, My Credit Union is praised for its stellar service and supportive environment.
