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May 2024 by Aaron Murphy
Do not waste your time. Cody is useless and not will8ng to be helpful at all. If you're on disability or a vet find a better bank.
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April 2024 by Sarah Nelson
Over the weekend my checking account was compromised, so after putting a freeze on my account via a phone call to customer service I came in when the branch opened on Monday. Without an appointment the branch manager, Holly Kvapil, met with me, changed over my checking and savings, updated my account to my married name, called and got me new credit/debt cards to be sent to my house, and answered all of my questions. As someone who has never had a checking account with fraud, the experience was new to me but Holly was incredible. I would recommend this branch to anyone!
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April 2024 by Paul Olsem
Very impressed with the personal banking service experience and product knowledge! Customer Service leader quickly ensured quick and timely resolution for individual request.
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October 2023 by Vero Pulido
I went to the place I tried to make a withdrawal with amount available in my account but I could use the card buy use that money but not withdraw ???? Very bad experience, manager Holly didn't even leave her office, very bad service with her.
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July 2023 by Collette Lease
Terrible service! Very lazy staff!
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January 2023 by Neversoft
Very unpleasant atmosphere. The tellers are hit or miss, a few are helpful but most aren't. I urge you to bank elsewhere.
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November 2022 by Latrena Cunningham
They are very racist as well as the ATM constantly take peoples money minds and then they take forever to return the money back
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August 2022 by A Z
Long wait time. Team member who helped me was nice.
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July 2022 by Jeff Horgan
Poor service
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July 2022 by Ben Baker
Headaches
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July 2022 by Little Will
Very courteous
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June 2022 by Masar Baghdad
You're guys got so far 2.2 rate ans no one care!!I had an appointment to see how can apply fkr credit card.I came and I wait for more than 10 minutes then someon told me the person I made the appointment with isn't available right now and I can't help you!You should close this Branch or mayne any other branches that's wh people keep moving away from US bank.My appointment was at 2:30 pm Jan/15/2022 My name is Masar Al quraishi ??
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April 2022 by Ross Nova
Waiting now for 30 minutes and no one came to acknowledge or even say someone will be with you after 2 people walked by me. US Bank always seems to disappoint me every time I try an open an account. Might as well give up at this point after 3 failed tries.
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March 2022 by Gerald Hinton
They never answer the phone when I have questions. I always have to call another location to get the answers I need. As well as this is the closest US Bank to me and they don’t really feel like they care.
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November 2021 by Jesse Langanki
Very strange bank. It's in a walkable area but I couldn't find a pedestrian accessible ATM. Sign told me to go into a parking garage which I have no intention of doing. Building is old-fashioned and should be torn down, massive amount of real estate where a simple ATM would serve the same purpose.
