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“Rochester collision got my truck in and communicated the progress as it moved along through its repair. I appreciated the hard work and the finished work looks beautiful.”
“I rented a car from the Rochester Enterprise branch while visiting Mayo Clinic, and I couldn’t have been happier with the experience.
Nathan looked after me when I picked up the car, and he was absolutely wonderful. Not only was he friendly and professional, but he also had a great sense of humour that had me laughing throughout the rental process. The car was spotless, and although I had booked a Manager’s Special, I was delighted to receive a Toyota Corolla, which was perfect for my needs since I’m very comfortable driving Toyotas.
The Corolla served me well during my stay. I used it to explore Rochester and also took day trips to Wabasha and Harmony without any issues. It was comfortable, economical, and exactly the right vehicle for my trip.
What impressed me even more was Enterprise’s commitment to customer service. The day after I picked up the car, I received a phone call asking how everything was going and whether I was happy with the vehicle. That thoughtful follow-up really stood out.
Returning the car was just as easy. Tommy completed the inspection quickly and efficiently, making the return process fast and stress-free. Afterward, Enterprise kindly drove me back to my hotel. My driver, a lifelong Rochester resident, was a pleasure to chat with and shared interesting stories about the city during the ride.
From the moment I picked up the car until the moment I was dropped back at my hotel, every member of the team was friendly, professional, and genuinely helpful. If I ever return to Rochester, I wouldn’t hesitate to rent from this Enterprise location again. Highly recommended!”
“I recently needed to rent a vehicle from Kuehn Rental while my vehicle was receiving restoration in a local body shop. The staff at Kuehn Rental were very helpful and professional in assisting me through an extended time of rental, before my vehicle was ready for me to drive. Their efforts were appreciated by me. Thank you,
Kuehn Rental!”
“During the rental period I was able to make a correction to return time with ease. Car was clean and ready to go. Clerks were very helpful during check in & check out process. I was even given advice on how to find someone at the small airport to assist with a flight issue. Extremely satisfied with the entire rental experience.”
“National is an excellent rental car service. The Rochester, MN team deserves recognition. They helped a personally difficult trip bearable and went beyond their duties to make me feel appreciated as a customer and human.”
“I have used this location on a couple of occasions, and my experience has been very smooth both times. I recently reserved a car without realizing that this location would be closed at my planned pickup time.
However, the staff called me proactively to make sure I was aware. Thanks to their thoughtful action, I was able to get there prior to closing. The staff member I worked with also stayed about 10 min after closing to make sure I was squared away.
Great service, thanks for going the extra mile!”
“Aaron and and his brother Tang at the counter @ the Rochester International Airport in MN, were awesome in assisting me with my rental car and its extensions while my vehicle was in a local mechanic shop.”
“I’m a returning customer and once again had a great experience renting from here! The customer service was excellent, and everyone was so kind, friendly, and helpful throughout the entire process. They made everything easy and stress-free, and the cars were easy to find as well. I really appreciate the great service and will definitely continue renting from here.”
“Karen, Renata and anyone else I might of missed Your organization is full of Human Beings trying to do a difficult job with lots of EMPATHY, LOVE AND CARE You are not Perfect but you guys actually care! Thank you so very much! You fine AMERICAN LADIES”
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“Jay helped me out and he was very kind and helpful. It was a very pleasant experience and I would definitely recommend him! For a first time car buyer he made it go smooth.”