Clothes Mentor in Rochester, MN, is a popular destination for gently used women's fashion, offering a variety of designer clothing, shoes, and accessories at great prices. The store features a wide selection, including plus sizes, and provides convenient shopping options such as curbside pickup, delivery, and in-store pickup. Customers appreciate the opportunity to sell their gently used items for cash, promoting sustainable fashion. Since new ownership in 2024, many shoppers have enjoyed the trendy, fashionable items available. However, some reviews highlight mixed feelings about the customer service. Visitors have reported feeling ignored by staff and experiencing a tense atmosphere, particularly when requesting dressing rooms. While the store is praised for its cleanliness and organization, some customers express disappointment with the quality of certain brands offered, feeling that many items are similar to cheaper fast-fashion brands. Additionally, there have been complaints about sticky price stickers on shoes, which can be frustrating for buyers. Despite these issues, many still find great deals on nicer brands and appreciate the overall shopping experience. Clothes Mentor continues to attract customers looking for style and savings, while there is hope for improvements in customer service and product selection.
Great store my mom and grandma always find great stuff
January 2023
Clean, well organized, and helpful staff. Minus a star for lots of shein and like branded items marked at the same price you can get them brand new, would like to see that space used on nicer brands or at least a discount on the shein. Not to say you can’t get a great deal on other nicer brands!
September 2022
Very clean and organized! I got a great deal on a free people jacket, and Allyssa was very helpful and nice.
