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“I was originally sent the wrong item, but Sarah (from Pace) worked with me and promised to refund the full purchase price since they no longer carry the item that I ordered. Thanks Sarah!”
“Not only did he set up my appointment in less than 20 minutes he helped me order accessories for my new phone. I was in and out with the transfer in process in 70 minutes. That's got to be some sort of record right?!?!”
“Ali was so quick to resolve my issue! I had just transferred my account to Metro and was disconnected from the call center team while in the process of getting my preferring phone number linked to my account. He solved my issue quickly and made the day much less stressful in a stress inducing situation!”
11AM - 7PM
4050 US-52, Rochester
Electronics
“Excellent customer service by Zach at the Rochester, MN store. He went the extra mile to problem solve an app issue in a newly installed dash cam. His expertise in home security cameras was also helpful. Service like this will keep me coming back.”
“Very helpful with information on how to print pictures from digital camera and cellphone. Plus helped with getting our old 35mill cameras processed. Will definitely go back for any photo needs”
“I’ve been a cricket customer for years and I’ve never had such a pleasant stress free experience as I did today. Chad was knowledgeable and efficient I brought a phone in and Chad added another line to my account and I was in and out within 15 minutes. Love love love the service !!!
Keep Chad he’s a huge asset to your business!!!”
“I received a magnesium bottle that was unsealed and had leaked inside the package. Thankfully, Target’s return process was quick and straightforward, and the issue was resolved without difficulty. Good customer service, but packaging quality should be improved.”
“I can generally find what I'm looking for at Target. I tend to go when I know there are having sales, however. The store is always neat, clean and uncluttered. I also appreciate that they don't seem to be stocking during peak shopping times - that clutters aisles and slows down the shopping trip.”
“I’ve been a resident of Rochester for seven years, and I usually try to avoid coming to this location. However, Eddie (Or Eddy?) and his team did an incredible job, when I came in this afternoon. Eddie (sp?) did an awesome job welcoming every customer and triaging them. He always kept a calm, helpful and professional demeanor-even with customers who entered the store visibly upset. Keep up the good work, team!
.”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“I’ve been a customer of Hardt’s Music for a few years and didn’t know what to expect with the change in ownership. I was welcomed in by the staff of Music Mart and easily walked through the process of renting a band instrument. It was a very smooth process.”