LensCrafters is dedicated to providing quality eyecare with comprehensive eye exams and a wide assortment of designer brands. The staff is friendly, easy to work with, competent, efficient, and exceptionally kind, personable, and helpful. They treat everyone very nicely, creating a great visit that leaves customers satisfied and confident. While a visit might start with a simple need, the service is so awesome it can feel like a makeover. The team works to fix any issues, ensuring good experiences. Many customers have been going for years and will definitely return, stating if you are not at LensCrafters, you are not at the right place. All prescriptions and most vision insurance plans are welcome.
This was the best optometric experience ever. I was very impressed with all of the staff who worked with me. Pricing and appointment availability was fantastic too. Very easy and supportive experience.
June 2026
It was my first time visiting LensCrafters, and Samantha did a great job helping me find the glasses I needed. She helped me choose the style and color that suited me best and did an excellent job explaining the entire ordering process. She made everything easy to understand and answered all of my questions. Thanks, Samantha!
May 2026
Was in the galleria in rochester stopped in at LensCrafter Samantha was very very helpful and friendly thanks so much for the service and fixing my daughter's glasses!!
