Schmitt's Stride Rite is a highly praised children's shoe store known for its outstanding customer service and specialized fitting expertise. Many reviewers highlight the exceptional support provided by Terri, who is particularly noted for her ability to fit children with braces, ensuring their shoes are comfortable and appropriate. Customers appreciate her warmth, knowledge of sizing, and commitment to finding the right fit for each child, including those with unique needs. The store is recognized for its quality selection, competitive pricing, and a convenient punch card program that rewards loyal customers. Parents value the personalized experience at Schmitt's Stride Rite, with staff taking the time to measure children's feet and recommend suitable styles. Many families return to the store during visits to Rochester, even if they no longer reside in the area, because of the careful attention and patience shown in helping children try on shoes. Reviews emphasize that children leave with shoes that fit well and are comfortable for walking. Overall, Schmitt's Stride Rite stands out as a trusted destination for parents seeking high-quality footwear and a caring environment for their children.
Outstanding customer service everytime we stop in to the store! The owner, Terri is wonderful, she has been so warm and knowledgeable about sizing, styles and fit. There punch card program is a huge perk. This is the only place I shop for kids shoes!
May 2024
Never buying kids shoes anywhere else! Prices are right on par with the big box stores, but their quality, selection, and service are far above the rest!
February 2024
I love this store. My children have wide feet so hard to find them shoes somewhere else. last time the pair of shoes my child was fitted with didn't wear right, rubbed his pinkies raw. We came back in and were fitted with a new pair. I only had to pay the difference between the price of the shoes. Excellent service.
