Sleep Number offers adjustable beds that allow individuals to customize firmness and support on each side, providing personalized comfort for couples. Many customers praise the comfort of the mattresses, noting significant improvements in their sleep quality and reduction in morning pain. The Sleep Number smart bed features SleepIQ™ technology, which tracks sleep patterns and optimizes rest. However, some reviewers express concerns about the pricing structure, highlighting additional costs for delivery, mattress pads, and adjustable features. They recommend sticking to the basic models to avoid excessive charges. Privacy concerns also arise, with some customers worried about the data collected by the smart bed, questioning whether their information is adequately protected. On the positive side, customer service receives commendations for being helpful and knowledgeable. Those who have owned their beds for many years appreciate the comfort but caution potential buyers about long-term durability and repair issues, particularly with the remote and pump systems. Overall, Sleep Number mattresses are well-regarded for their comfort and adaptability, but potential customers should be aware of the extra costs and privacy implications associated with the smart technology.
Knowledgeable and friendly to work with. Enjoyed working with Jake
February 2026
We purchased our third Sleep Number bed and Jake made the experience very pleasant and easy, offering suggestions and giving us plenty of time to make our decision. Purchase was quick and easy and we were even able to get a veterans discount. Altogether a very positive experience.
February 2026
Jake was a great person to deal with. He knew his product and was able to answer any question we had. We never felt pressured. Thank you, Jake!
