The UPS Store #1417 in Rochester is a locally owned business that provides a variety of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located in Maple Wood Square Mall across from Best Buy North, this store has garnered positive feedback for its knowledgeable and helpful staff. One employee, in particular, received high praise for going above and beyond to assist customers with complex needs, such as printing wedding programs on a tight deadline. Customers appreciate the consistent good experiences, citing the courteous and efficient service, even during busy times. However, some reviews mention that the store is often understaffed, leading to long wait times. While many employees are commended for their work ethic and customer service, there are suggestions for improvement, especially regarding customer interaction from certain staff members. Overall, The UPS Store #1417 is recognized for its convenience and dedication to helping customers, making it a reliable spot for various mailing and printing needs.
One of THE best UPS stores I know. Team crew is excellent, very professional and fast. We are using this place for about 8 years and very satisfied. Keep up your great job, guys! Thank you very much. Kudos!
September 2025
Employee 107931, was a ROCK STAR. He helped us with a difficult package with kindness and knowledge. I'd give him 50 stars if I could! Pat and Pam
August 2025
Workers there generally move people through the lines pretty fast
