NAPA Auto Parts - Cottens Inc. is known for its exceptional customer service and helpful staff. Many customers have praised the friendly and knowledgeable employees who go out of their way to assist, whether it's measuring and replacing wiper blades or providing necessary tools for repairs. The store has proven to be a lifesaver for those in need, including helping stranded travelers by offering parts and even rides back to their vehicles. Customers appreciate the straightforward approach to sales, with no pressure to buy unnecessary items. Overall, this NAPA location stands out for its kindness and dedication to ensuring a positive experience for all visitors.
They always have what you need and know about cars and trucks.
March 2025
This store is terrific, the staff and management are some of the best around. Very cleanly and inviting storefront and almost always have the correct parts in stock.
Coming from a small shop owner, I only use this store and will continue to do so.
March 2025
Encountered truck issues and was allowed to make my repairs off to side of their parking so I had availability to anything I needed to make my repairs awesome and friendly staff THANK YOU!!!!!! 👍
