Advance Auto Parts is a store of choice for many customers. The staff is great and the manager goes above and beyond. Some employees may be young and inexperienced, but they work to get the message across and use cross-reference to find the needed parts. A specific team member is noted for going beyond what is needed to try to find the right part or parts. Customers report always having good luck with warranties, especially when the receipt is brought in. On occasion, a wrong part may be provided, but this has been due to a customer providing incorrect vehicle information. The best bet for customers is to use the vin number to ensure the staff can get the right parts. It is the only parts store some will ever use, and those claiming bad experiences may have walked in with a bad attitude.
Tyler was very helpful in helping me get the parts I needed for my brakes. I recommend everyone come here!
October 2023
Had some young inexperienced people at the counter. I was able to get my message across and they finally through cross reference found the parts I needed. Just left him with this, now you learned something.
July 2023
Great staff. The manager goes above and beyond. People who claim they've had bad experiences probably walked in with a bad attitude. It's the only parts store I will ever use!