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“I had an excellent experience working with Mark! As a total noob who didn't REALLY know what I needed, he understood what would suit me best and helped me find the best products for me. He was thorough, patient, and knowledgeable. I'll be back for sure!”
“Fair pricing, very thorough explanations of the work being done, friendly and helpful staff. Occasionally there is a really nice dog there, too. :-)
Highly recommended!”
“My winter bike had a frozen corroded seat post that I was not able to remove, even with heavy tools. I almost gave up on the bike but thought that I'd give Erik's service a try. They worked it, were able to extract it and cleaned it up nicely, saving both the frame and the seatpost! Nice job! Thanks!”
“Happy overseas customer here! They helped me out with some bike parte that are not available in Europe. Good communication and very helpfull people, my bike is looking awesome again!”
“Needed a toe strap for a snowboard and one of the employees fixed it for me free of charge. Super helpful and nice guy wish I caught his name but I was so excited to get the board fixed that it slipped my mind.”
“Zack is really knowledgeable and makes sure your needs and expectations are met.
Great sales person and helps you through the purchasing process.
Thank you”
“Customer service is the number one priority here as I can’t say enough good things about this bike shop! They want you to be happy with your bike and are knowledgeable and patient in helping you find it. Great inventory and the owner is very chill and friendly. No high pressure to buy. Highly recommend this place for buying, trading or getting maintenance done on your bike.”
“Had a mystery noise pop up on my Cannondale Cargowagen during my ride today, I was nearby and called to see if they could take a look at it. I brought it in, they got it in the stand and quickly fixed the issue. The chain guard was the culprit, easy fix. Thank you SO much!”
“Walked in with the most odd request, looking to buy tape. staff were friendly, helpful and even gave me a small roll of scotch tape when they couldnt find any other option. Amazing customer service!”
“I highly recommend bike lessons with Alicia! We signed up my 7 year old son, who was afraid to try biking without training wheels. Alicia was incredibly patient, knowledgeable, and great with kids. She was so encouraging, and she guided him to learn one skill at a time till he was pedaling like a pro by the end of the lesson.”
“Amazing, affordable, huge selection of new and used bikes, cozy locally owned business.
Sean helped me get to the store when I got a flat a mile out, and Eric showed me all the fixes he performed on my new wheels that I foolishly got from a big box store, when I likely could have found a better used one here at the same price point, but, anyway... I really can't express enough gratitude.
ps - they're having a big sale on biking attire, so if you're reading this, go show them some holiday cheer!!”
“Not only does theirs wonderful shop sell a well curated collection of exciting cargo bikes but they also provide excellent maintenance services. They saved the day for me a few times!”
“Purchased my second bike in a year from the Arden Hills location after my great experience there last time. Once again the whole team was so helpful in getting me into the right bike for my needs. Every time I buy there I learn so much and leave feeling confident I made the right purchase. Thanks Jonathon and team!”
“I am so thankful for LBS! Everyone is so friendly and incredibly knowledgeable- and they customized a bike for me that I actually LOVE to ride! The cherry on top- unbelievably delicious coffee and tea bevs, made by baristas who are highly skilled in the art of Yum.
Best bike shop ever!”
“I stopped in with very little idea about the kind of bike I needed. The staff were welcoming, incredibly helpful, and let me take my time asking questions and test-riding various sizes and styles. I would definitely recommend stopping by if you're looking to learn. (Also, the prices on their bikes are VERY good!)”
“Incredibly friendly customer service. They were willing to entertain some pretty bizarre ideas about bikes and I would highly recommend them for any kind of a custom bike concept you might have.”
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“Great service, great knowledge and the best products.
We have a Specialized ebike from the store.
Big shout out to Matt at the Bicycle Chain who helped us - he was great.
We did have an issue with our bike. Matt helped us and contacted Specialized who was also involved and solved the problem. Cannot say enough about the help from all parties.
Great bike shop with a great product.”