Don't bank here. The lack of communication between branches is the start of the problem. In addition, the process of depositing checks is a poorly managed challenge. They declined all deposits that were to my partner and I but when we went to her bank, they didn't decline the checks whatsoever.
August 2023
Literally the hardest bill pay system I've endured. Phone system redirects me to a service representative every time I try to pay. Wait 20 minutes to speak to anyone only for them to need to call me back. Y'all want this payment or not?
December 2022
This credit union went from a 5+ to 1 in less than 6 months. Not able to speak to anyone, voicemails go unanswered, CU added extra cost to loan w/o any notifications which a letter or phone call would get done, almost 6 months into a car loan randomly asking for documentation
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