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“I have banked with North Star Bank for over 15 years now. Very professional, high quality service, and it does not have the same level of hidden fees in my experience that other banks have. Extremely user-friendly online banking interface, and good security features built into account.”
“Ashley at the Roseville branch has helped me numerous times with banking and notarized documents.
She has been very helpful and always goes out of her way to help me.
She is always there to help me.
She is wonderful !!!
Thanks Ashley”
“Hung V provided excellent service — very welcoming, patient, and helpful. He explained everything clearly and made the whole process easy. Highly recommend working with him.”
9AM - 4:30PM
1909 Hwy 36 Service Rd, Roseville
Banks
“By far the Friendliest and Best Bank ever! Every single person there is wonderful and smart!! Thank you helping grow our Business. Kendall, Kendall’s Ace Hardware”
“Oksana is a reason to bank here. I've had a couple of issues getting things in order, and Oksana has known the solution immediately, and she professionally remedies every situation.
I've been with Trustone my entire life and have no reason to go anywhere else.
The only reason I removed a star was because I felt that some follow-ups associated with one of my accounts were not timely or clear. It wasn't detrimental to my finances, but it was a minor annoyance that could have been fixed with an email.
Otherwise, the staff are so friendly, professional, and still personable enough to make it feels less sterile than some other banks I've visited.”
“Like the other comments mentioned, Sue is amazing and was so helpful and kind in helping me. I normally do not make reviews so the amount of extra care I felt from Sue and this branch means a lot to me, enough to write this review”
Open 24 hours
2501 Fairview Avenue North, Roseville
Banks
“Amazing service provided by Elena Pink. Purchase and refinance 3 cars with them, send all my buddies so they can save a lot money, absolutely best experience and offers compared to any banks. I really like to work with that branch in Roseville.”
“This bank sets the standard for excellent customer service. The staff is consistently friendly, attentive, and proactive. They take care of my needs promptly and always make the process easy and stress-free. It’s rare to find a place where you feel this valued as a customer. I’ve never had an experience like this at any other bank.”
9AM - 5PM
2465 Fairview Ave N, Roseville
Banks
“I recently made an appointment for credit consolidation with Andru. I had no idea what my options were or where this would lead me. Andru explained things to me in a ways that MADE SENSE to me. And helped me every step of the way. I am so new to taking control of finances and he was patient, kind and very knowledgeable. By the end of the week I was approved and am heading in the right direction for setting up and securing my future. I will absolutely continue working not only with this CU but Andru in the future. So grateful for the seamless service to what can otherwise be a long a painful process.”
“I would like to send a shout out for Dana at the Roseville location for her help and support with an issue I had. She was so kind and patient with me and I truly appreciate her help. Great customer service from her.”
“I don’t usually review places but i have to. I just recently started coming here and and though I don’t have an established account (my paychecks are issued from Choice) in my twenty years of going through different banks, both physical and online, I’ve never had a better experience.I’ve gone to both the Golden Valley and more often the Roseville location and every single time I’ve been met with a sense of welcoming determination and acceptance (smiles and warm laughs as my little one tippy taps across the lobby).It’s not often that you go to a business, bank or otherwise and leave in a better mood than when you got there but these folk really know how to do it. The people first mentality really shows, thank you.”
9AM - 5PM
2750 E Snelling Ser Dr, Roseville
Banks
“I've been banking here for over 25 years. I'm very much in alignment with their mission. I've had numerous car loans, and a mortgage. I've always been happy with the rates, lack of fees, and generally very good customer service.”
10AM - 6PM
1601 County Rd C West, Roseville
Banks
“This branch has always been my favorite location. I find the bankers all very friendly, professional and helpful. I banked with them nearly 20 years. Today I went in to do an international business wire transfer and Tran helped me. She got the job done with excellence. Thank you so much for always delivering excellent customer service at this location. Other locations have told me they are too busy and I need an appointment…but not USBANK in Byerlies Roseville. You guys are the best!”
9AM - 5PM
1780 MN-36, Roseville
Banks
“Daniel was so nice! He took the extra time to help me and even went out of his way to make sure I was happy before leaving. Thank you so much! You made my day brighter!”
“Staff is very nice and the customer service is very good there. People are always willing to help you with any questions. However, when it comes to your promotions for new customers, there needs to be more clarity as to what you need to do to qualify. Example- Like the $300 bonus incentive for direct deposit of $500 or more within 90 days of opening an account. I think that's what it was Just need more clarity. Otherwise, pretty decent bank!!”
“We had an exceptional experience at this branch. Thai, which I believe was the branch manager there, efficiently and swiftly addressed all our banking needs. He showed remarkable amiability, offered valuable assistance, and demonstrated extensive knowledge. In my view, he went "above and beyond" in providing service to us.”
“I had a wonderful experience at U.S. Bank thanks to Nada. She was incredibly friendly, professional, and patient throughout the entire process. She took the time to explain everything clearly and made me feel genuinely valued as a customer. It’s rare to find someone who combines professionalism with such a warm and kind attitude. I truly appreciate her help and the positive energy she brings — she’s an excellent representative of U.S. Bank!”
“I hardly ever write reviews, but I was so surprised to see that this branch had 2 stars, so I thought I should chime in. I've been going here for decades and overall have always had positive experiences.”
“Mahamed who works at the teller desk was very helpful, kind and polite. He showed me how I could link my debit card to my app to use at ATM machines, saving me future trips to the teller desk.
The only issue I have with Wells Fargo branches are the inconvenient hours they are open. Soooo inconvenient if you work during the day and incredibly restrictive weekend hours.”
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“I came in to this credit union based on a mail flyer about lower credit for refinancing car loan. The first time I came in was on a Saturday and the gal I had was very nice, but we could not unfreeze it.
I came in the following Thursday and she was able to get it frozen for me. Her name is JYNAH LASH. I was here for over two hours and she was an incredible incredible lady. I could not get over the difference in my two credit unions. The other one was much less accepting and friendly. I am so blown away. I’ve been telling everybody about Genesis since I came Thursday! I have some brain difficulties and she accepted them and just worked with me like I was a normal person! The manager had introduced himself and he too was nice. MARINA was the first one to help me and she was a sweetheart too
I appreciated her expertise in her knowledge and her kindness and her help especially with my lack of ability on an iPhone! Keep her around! The lady at the desk too what’s her name? Oh, it’s Shirley she is also an incredible person. Everybody is so friendly here so kind and I feel really like it’s a family!”