The Tile Shop offers a wide and great selection of high-quality tile, displayed for easy viewing. Associates are described as tremendously knowledgeable, helpful, kind, and flexible. They provide excellent guidance, walking customers through the entire process, helping them pick out coordinated tiles, and offering options that stay within budget. They also give recommendations for contractors and tilers. While most experiences are positive, some customers note occasional difficulties with delivery or order pick-up, such as items missing from an order or a mix-up between stores requiring a drive to another location. Overall, customers feel confident with their projects and appreciate the service.
