“The owner of Gopher State Storage portrays excellent customer service skills. I called this storage unit at 8pm hoping that they had available units, since the one that I had reserved did not answer the phone when I called to tell them I am driving a moving truck and I am 2 hours away. The owner told me that he had a unit for me and he could set everything up right there and then . Since they were closed , He would grant me permission to open the doors and I could take my time to unlpad my belonging when I got into town. This last month , I switched banks ro the one in town for convince, and forgot to. Change banks in my automatic payments with gopher. Again the owner text me to tell me he had not gotten payment yet flr this month. I was apologetic and gave him my new babk card . He was kind and appreciative to get payment. I was not charged a late fee. I woukd recommend Gopher State Stotage. A place you can trust your most precious belongings.”
“The Harris site is a nice storage facility, they keep it clean and take care of the units. They are also great at keeping it accessable during the winter. When I have called John was always friendly, polite, and helpful when answering my questions. I would definitely rent a unit again if the need arises, in the mean time I will keep renting an outside space for my camper.”
“The customer service her name is joy is very very kind and polite. I have this issue for a month now that my units overlock is still not remove. She told me that the manager in the area is out of office for a month. Kind of sad but atleast she is very honest about it and provided me all the details I need about my unit status. Thank you”