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“Amazing service provided by Hailey at the Waite Park branch. She was super friendly and knowledgeable and made the refinancing process for a couple of our loans very smooth and simple. She also helped us move all of our accounts from our other banks as well. Everyone at this branch is very friendly. Couldn't be happier with our experience and strongly recommend!”
“If you’re looking to buy or refinance your mortgage give Gary Robinson at Magnifi a call. He has a ton of experience in the field and will guide you in the right direction.”
“I’ve worked with Trina LaVigne for my last three mortgage loans, and she is simply the best in the business. For my last home, she went above and beyond by getting my pre-approval letter ready for me on a Saturday so we could get our offer in on a Sunday.
Her dedication and years of experience make the entire process stress-free. If you want a lender who is responsive, local, and truly looks out for your best interests, go see Trina at the Sartell branch!”
“Shout-out to Victoria R. for helping me link my joint account and my personal account on online banking, and making sure my mom had been removed from my account! Also, thank you for helping me with my auto transfers and getting everything sorted out! Absolutely fantastic work and keep being awesome!”
“I have been here for over 20 years and through all the changes. I still trust very few places with my money and information and these guys are one of the select few I do trust. Very easy to work with. They treat you like a person not a number here. If there is a issue they are excellent at getting it resolved right away. Very knowledgeable staff and friendly. The only complaint I have that doesn't affect the 5 stars are the new drive up boxes. If I'm going to talk to the person in the building anyway why does a screen and a bunch of tech have to be between us. I just go into the st cloud location and look for DeeDee, She is my go to!”
“Every time I go to the bank, they're super friendly, they actually know the co-owner of my account by name. I'm not available to go nearly as often, so he does most of our banking business. We both love this location and yes, the merger had some hiccups (they all do!!) But they patiently helped us understand what was happening with our accounts at the time and everything. I'm happy I opened my account here simply for the customer service we've gotten. Yall are great!!!”
“Charlie at CU1 Waite Park is an amazing person! She has gone over and above to help me. She is so patient and kind! I can’t say enough about her! She is my go to person!”
“Alexx was absolutely wonderful. I went in thinking I was going to have jump through hoops to get my new card made, she was able to work with me and I was in and out with in 15 minutes.”
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“Each time we approach an employee at Magnify, we are greeted cheerfully..Except today..the gal assisting my husband & me, never said hello or how can I help you or Smiled !! She appeared 'annoyed'.
We should have moved to other person for a more 'cheerful' transaction..”