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September 2023 by Beth Swenson
I can not Thank Aida, the Board Certified Pedorthist enough! She completely turned my foot and knee issues around in a single visit, by working her magic to find the best shoes and inserts for me. Well worth making the appointment and spending the hour with her. I went from hobbling with severe foot and knee pain to being able to walk pain free over night!I have been struggling with foot issues and then knee issues for a year. I was given the wrong pair of shoes and the wrong inserts, they pushed my knee and ankle the wrong direction and rubbed on my toe wrong. I progressively got worse and worse. Went to an orthopedic emergency room who gave me a huge cortisone shot 8 months ago that didn’t help at all. They told me I needed a knee replacement. Instead of going I. For more cortisone, I decided to make an appointment at Schuler Shoes with Aida. She measured, taught me so much about sizes and different shoes and inserts, and matched me with the perfect shoes and inserts. I can now walk again without pain! Who knew the power of a good pair of shoes and a wise woman could be such a life changer! Thanks Aida!!❤️
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September 2023 by Glenda Rooney
FOR years SS has been my go to place for the entire family. Excellent service and selection varietyBeen a customer since 1985
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September 2023 by Grant Lindberg
Melody was amazing and super helpful! Best place to buy shoes!
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August 2023 by Kristi Scott
My daughter and I went in to get some sandals that would work for a canoe outing. We were a bit crunched for time. We were greeted at the door by an associate named Ebraham who did accurate measuring and helped us each find the perfect sandal quickly. I have a few foot issues but the Teva sandals Ebraham recommended were so absolutely comfortable. They were not only perfect for our canoe outing but I wore them all day every day of the vacation for every activity including hiking the waterfall trails.I would give Ebraham 5 stars for great customer service!?????Thank you !!!
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August 2023 by Tim Drake
Great selection of shoes for men and women, and many are discounted. Nice
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July 2023 by Ken Hanson
Just stopped in to get new Birkenstocks, the person I worked with was fantastic. We’ll always buy shoes here!
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June 2023 by A4NQT
Very nice staff though a bit spendy.
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May 2023 by Lon Koenig
Where I always go. Good selection of larger men's sizes. Helpful and patient staff. Always walk out with something good on my feet.
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May 2023 by Arielle Yahnke
I had great customer service provided to me by an employee by the name of Christy (forgive me if I’m spelling that wrong). I had tried on a pair of Danskos at another shoe store earlier in the week, but they were the wrong size. Christy helped me get fitted in the right size Dansko. She took time to make sure I was in a shoe that was comfortable, properly fitted and gave me correct sock recommendations. I can’t remember the last time I actually had my foot properly measured.
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May 2023 by Diane G.
The quality of the experience depends entirely on who you get to help you. I shop at two locations regularly and have found this to be true at both. I've had wonderful experiences with associates who have made suggestions for better fit and comfort which were spot on. During one shopping trip, I was having a a hard time finding athletic shoes that felt good and the associate said she was going to bring over their shoe insert specialist. The specialist had me try inserts that he said "would change my life". They really did. Those visits resulted in very high customer satisfaction from me and high ring sales for the store. On the other hand, I've had some bad experiences. In just the past year, 1) I was shopping for support slippers and when I said a pair was too large, the (very young) woman helping me said "they're slippers, they are supposed to be all loose and floppy". I don't think that is the case for an older adult seeking good support, 2) a gentleman who could not have been more disinterested in answering my questions, and 3) when my heel was clearly sliding all the way out of a shoe with each step, the associate said "that is the size you measured", I had to convince her to bring me a smaller size, got some pushback because the smaller size didn't match what she had measured. The smaller size fit perfectly. For the prices of their shoes, I'd expect more consistently good associates.
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March 2023 by Nick M.
Great experience here! David was super helpful and knowledgeable, I guess I really can't imagine shoe shopping going any better than this!
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December 2022 by Andrew Czernek
This is a full-service shoe store, one where the staff is very knowledgeable and has the patience to deal with difficult fittings and customers. For those who love socks -- an extraordinary selection of those too.
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November 2022 by Dane LaFleur
Great service. I walked in not knowing if I even wanted to buy shoes, just to shop around I guess. Yoko was the first associate to greet me and she was very kind. I wanted a shoe that they didn't have, but she gave me a stack of alternatives. Yoko might be special or the store does this for all customers, but she put on, laced up, and removed shoes from my foot. I did not tie a tie or adjust the tounge. This is service. It was the most elite experience I have ever lived. Yoko was great with conversion and understanding my concerns with comfort and costs of the shoes. I ended up buying a pair and will be back in the future. The store in general was clean and overall good in any other aspect imaginable. It's a ridiculous request, but having some hardwood or not carpet in the store would be nice to try shoes on. Few people walk on carpet 100% of the time and is unrealistic for real world shoe testing.
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October 2022 by Victoria Thor
Wonderful customer service. Manager Christy (Christie) patiently assisted my 92 year old mother-in-law with two new pairs of shoes. She's a challenge to fit and Christy brought out every size and style that suited her feet with an eye to putting on shoes independently. She is thrilled with her shoes and we will be back for a pair of navy blue shoes. ;-)
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October 2022 by Amy Fisher
Schuler is amazing at solving shoe dilemmas. They always know the perfect shoes for my feet for all my needs.
