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April 2024 by Keri Brown
I went in here today stressed out needing something simple as a new homeowner and was greeted so warmly it brought tears to my eyes. Each member of the staff went above and beyond to help me out and was so friendly. They truly embody what customer service should be.
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April 2024 by Geo Kor
Helpful neighborhood hardware store
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April 2024 by Amy Kuehn
I cant say enough nice things about this Ace Hardware! It is truly the best hardware store in the neighborhood. I would shop here first before going to a home depot, Lowes or menards. They are very knowledgeable and courteous. Never a line and reasonable prices and I get to pet the cats that roam throughout the store.
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March 2024 by Sarah Henke
Always a great customer service experience at this store. I always pick my neighborhood Ace before big box! Thanks Kendalls for supporting the East Side
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March 2024 by Christopher Phillips
I live in mpls and this is my favorite Ace hardware in the metro. Friendly and knowledgeable staff are what really makes it a great store. Love the tie-dyes!
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November 2023 by Berry Conway
As an former Eastsider I have used this place for years. The staff is large and knowledgeable. I make the trip from Woodbury, it's that good.
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November 2023 by Keith Nelson
Cool Ace Hardware store. The staff was friendly and there were a couple of cats roaming around the store. Just stopped in to have a few keys made
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November 2023 by Troy Schultz
The staff are friendly, knowledgeable and helpful! Clean store and love that there is a huge black can and dog that roam around the store. This store is always well stocked.
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October 2023 by Lauren Lathrop
Really good neighborhood hardware store. Well stocked, friendly employees, and a nice learning lot. Never hurts to have a shop cat sleeping on bags of sunflower seed.
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October 2023 by Rebecca T.
Everyone here is very knowledgeable and open to answering questions. I go out of my way to make purchases here over big box stores when I can. Prices seem comparable to large stores. Definitely stop in
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October 2023 by Sarah H.
My husband and I were having an issue with our cold water knob in our shower and the sales associates all made it a point to say hello and ask how they could help. Best hardware store in the cities. 10/10 would recommend.
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September 2023 by Hanne Brolander
Great Ace location with a laid back, friendly vibe. The selection is decent, maybe a bit smaller than most, but they have the essentials and more!The staff is friendly and happy to help. My favorite employee is Stanley! You can find him snoozing in unexpected places and he’s always happy to get some pets from customers. If you haven’t guessed, I’m talking about one of their two in-house cats! Stanley is the black floofy one, don’t miss him when you’re in store!TIPS:- Fun location with customer centered vibe.- Free freshly popped popcorn is available right inside the door, in case you need a snack while you shop! Kids will love this too.- DOG FRIENDLY! Yes! Keep in mind that there are two cats on the premises so make sure you aren’t bringing in a dog that isn’t cat friendly.- They sell NutriSource dog food here, which is really nice!- Their baby pools are super cheap compared to anywhere else. Don’t waste money at Target or wherever!
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September 2023 by Mary/Mark Rueter
I purchased an Ego snow thrower from Kendall's Ace in November 2022 and had great luck with it during the record snowfall that winter. The following spring, I decided to order an Ego self propelled lawn mower as well. It has worked great other than the self propel feature was unreliable. When I went back to Kendall's to purchase an Ego chainsaw, I mentioned to Mitch that I had troubles with the self propel mechanism. I explained that I had called the Ego Customer Service line but it went unresolved. When my chainsaw came in and was ready for pick up, Mitch explained that he had talked with Ashley about my experience. Ashley and Mitch resolved the issue and made sure that the lawn mower was working to my satisfaction.This is one example, of I'm sure many, where the service and attention from a neighborhood hardware store far exceeds what a big box store can provide.
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August 2023 by Rosie Staunton
I love this store! I explore while my husband is shopping for whatever it is we need and I find cool things no other store has. It is really great when I get to take home a new cleaner or gadget to try!
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August 2023 by Ryan Laurence-Hërr
Staff had advertised a lower than actual price for bags of river rock outside their front door. Was willing to buy several bags of them and other items during this trip. The river rock was advertised at $5.59. however the barcode was scanning several dollars more. Rather than removing their mistakenly printed sign immediately, they looked at it, and then walked back inside and said it wasn't their fault and they wouldn't honor the advertised price. This level of unprofessionalism would concern me if I were the shop owner. Fix your mistakes rather than leave misadvertised prices up to mislead customers. There are several phenomenal staff members here over the years I've shopped here, but their most recent cohort of hires seem to be naive highschool kids.