Best Pawn is a friendly and helpful business known for its respectful staff and great customer service. Customers appreciate the staff's understanding and professionalism, with some mentioning staff members who go above and beyond to assist, especially those who remain polite and attentive. The store offers a variety of items at fair and reasonable prices, making it a good place to buy or sell. It is also a convenient option for quick needs, like finding a television with a remote for an elder’s apartment. Overall, Best Pawn is recognized as a welcoming place where customers feel listened to and supported, whether they are shopping, selling, or pawning items.