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November 2023 by Cassie jo Lefever
LOVE THIS PLACE! Excellent business owners, SUPERB customer service, and best of all, a comfortable, non corporate feel with that original ma and pa feel that we barely get these days. I will neverStep foot in another hardware store but this one!!!!(Also the one in Bloomington that the owners took over)Both are equally as great!!!!
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August 2023 by Michael Thomsen
Always ready to help! Needed some specialty fastners and was directed to the right place right away. Very courteous help staff and the store is never very crowded.
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July 2023 by Steph Romero
Super knowledgeable and friendly staff — small hometown vibe inside
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May 2023 by Merrick P.
Gem of a neighborhood store. I never plan to go there, but in a pinch when I need just one thing I know I can go there and the staff will be helpful. Naturally, the prices are a little higher and the selection smaller, but they tend to have higher quality items and I am paying for the convenience and time saved.
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April 2023 by Michael N
Moved to the area and so wanted to support this store, basic item like softener salt not even available.
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March 2023 by Alyssia Kangas
When I went and purchased and item there last Saturday specifically an ice scraper and salt for the side walk. I came in and the younger guy with a light beard dirty blonde hair didn't tell me about any of the return policies. I go in today and try to return the scrapper (I ended up not using it) but he said we can't return tools and we make it very transparent. Then he touches the sign tapped to the monitor. I'm sorry if you make it very transparent why don't you tell people when they buy tools there. Most places even ace hardware have 30 day return policy and if it weird they mention it at check out now I have a tool I don't need and didn't use. Big thing is be actually transparent and be more tentative to your customers the first time around. Also overpriced
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February 2023 by Brian Rochel
Fantastic hardware store. They have a great selection, are incredibly helpful, and as a bonus, they are an independent, locally owned shop. We have purchased pretty much everything from here, from wall anchors to a high end battery powered snow blower. Prices are great (we've price shopped them, and they are on point), service is great, quality is great. Shop here with confidence.
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January 2023 by Patrick Gherity
I called around to 2 Ace hardware stores and 1 Menards store for plastic Christmas tree bags for tree disposal. All of them were out but S & S Hardware had them in stock. Don’t forget about the hardware store on the corner!
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January 2023 by Jack Graham
Canny little hardware store, super friendly!
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December 2022 by M L
Very friendly, and helpful person answered my questions. Great parking lot. I'd recommend.
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October 2022 by Pres CarlJohn
It's nice to have a nice close place with helpful staff.
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October 2022 by Marco Vincent
Paid cash for rake, turns out I didnt need, returned an hour later, same guys, no refund. Left the rake so they can double profit on doing wrong by their customer. Ace Hardware it is!..
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June 2022 by Nate Swartz
I wanted to like this local hardware store since its one of the last in the area but had a rather unusual experience. I went for 2 items - both of which they had. One item was marked 50$ and the other was 14$. After checking out I noticed that my 50 dollar item was marked 60 dollars on the receipt. Thinking maybe I misread the sticker I went back to the aisle to make sure I was correct. Sure enough it was 50$. I bring this up to the cashier to receipt the correct changes to the charge. I'm shrugged at and told that's the price. Then what I think was the manager approaches and tells me the sticker is wrong. He tells me its supposed to be marked 60$ and that the correct price is behind the front sticker...He takes me to the item to show me by peeling the sticker back and the price was actually 55$ not 60$...So it was still marked less than what they were telling me and what they rang me up for. We stand there for a good amount of time waiting for him to honor the price thats advertised and not the made up price that the cash register says. Finally Im laboriously given the 50$ price. But then when I am rung up at the counter instead of doing a full refund of my purchases. I'm refunded the new total(64) then they charge me again for the new price of the item(50). all this to say it was a very confusing purchase and I didn't feel it was a trustworthy interaction and for that I will not be back which is a shame...Perception is reality.
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May 2022 by Janet Z.
Always Helpful and Friendly.. I have rented a lawn Mower when my went down. Great Hours
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December 2021 by Ryan Tessman
This is one of the last truly local neighborhood shops to buy hardware! The staff is really knowledgeable and helpful even with the most obscure and specific requests. I try to use them for all of my hardware needs. I bought some frog tape there yesterday even! Please give them a try, they wont disappoint!