U.S. Bank Branch offers a range of banking products and services designed to meet various financial needs. Customers can access credit cards, savings and checking accounts, business banking, retirement planning, refinancing, and personal lines of credit. The staff at this branch are generally very helpful and friendly, with several reviews highlighting positive experiences. Phil, a staff member at the Battle Creek location, is especially appreciated for his helpfulness and positive attitude, often assisting customers happily and without frustration. Salvador at the teller line is also praised for being polite and providing great service and options. Even in challenging situations, such as when a customer faced issues with documents or account problems, staff members like Phil went above and beyond to help expedite documents and resolve account troubles. Overall, the branch is known for its dedicated team that strives to help customers achieve their financial goals. While some customers have experienced issues with management, the helpfulness and kindness of certain staff members stand out as a strong point for the U.S. Bank Branch. Member FDIC. Equal Housing Lender.
Worse bank to got to in a hurry always understaffed! Sat at the window 15mins waiting for someone to greet me, still waiting...
October 2023
Typical bank branch....and that's not a bad thing.
July 2022
Salvador at the teller line was very helpful and polite. I was immediately asked by a banker if I needed any special request. Great service and options.
