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“Store had lots of fresh inventory on pallets throughout the store. Employees were less than helpful in locating an item I was looking for that showed as in stock but wasn't on the shelf yet. Employee did locate a smaller-sized bag that was on sale that fulfilled my immediate need.”
10AM - 8PM
8248 Commonwealth Dr, Eden Prairie
Pet Stores
“Jess did a great job cutting Willows (my dog) hair! even took some time to figure out what the best type of cut would be with the weather heating up. Thanks Jess!”
“Wonderful experience at this store. Super friendly staff and they're very helpful. Love that I can get everything shipped, especially in the winter months. I'll definitely be back and I'm so glad I finally stopped!”
10AM - 7PM
2473 MN-7, Excelsior
Pet Stores
“Always friendly staff that create a warm atmosphere for myself and the pup to come in grab what we need and be on our way. Honestly, its truly the neighborhood pet shop that you count on to keep you stocked and everyone happy.”
“I've shopped there for 8 years. Prices are good, selection is great. Staff is fantastic. I usually know what I need/want. the staff is very helpfull and very knowledgeable about the products they carry.”
“Stopped in before I got my new conure to find some toys and got some wonderful advice / recommendations on feeding him. I live about an hour and a half away, but I will definitely be back! Great little shop, and happy to support local!”
“Emily is so great! I brought my older French bulldog in for a grooming to cheer him up, he is currently mourning the loss of our other dog. When I picked him up, he was so happy, smelled fantastic, and was so soft! He also had the cutest Fourth of July handkerchief on. I'm so excited to do this on a more regular basis. This place is awesome and Emily makes everything go so smooth.”
“Happy Repeat customer of Minnetonka Chuck & DonsI love this store- the staff is super friendly, knowledgeable and helpful!! Plus they are sweet to my dog which means the world to me!!’”
“My senior girl, Faith, started suffering with degenerative disc issues in December of 2022. We started seeing Jenny once a week and Faith has recovered very well (will never be 100% again because of her issue & age). We continue to see Jenny 1x a week and it helps Faith SO much. One time we missed a week and boy could we tell the difference it makes! Recently, Faith had a set back & has been limping quite badly. We went to see Jenny for our regular appt in the morning and by the time I got home from work, Faith was feeling SO much better it brought tears to my eyes. Thank you for all that you do for our fur babies and us! You must have magic in your fingers. <3”
“Great experience with the veterinary services here! Easy to schedule online. Appointment was completely on schedule. My pet was diagnosed and treated promptly. I felt that the pricing for all that was needed was fair also.I'll be back!”
“I purchased a wildlife sciences product and had an issue in contacted the customer service department. They were unbelievably responsive and caring, and immediately took care of everything in fact, exceeded my expectations I highly recommend this company and think they are exceptional and customer service and support for their products”
“Conveniently located close to many other stops on my errand outings. The store is clean, employees helpful, and they carry great brands. The Friends of Chuck and frequent buyer programs are great.”
“This man that waited on me made my visit awesome. He had great kindness and mannerisms. Thank you sorry I don't know his name. I was there right after it opened and he was tending to the cats in the store.”
“This store is absolutely amazing. They have everything you could possibly need for any type of animal except reptile/fish. They have a ton of stuff for hunting and everything you could possibly need for outdoors. They have a large clothing, selection, shoe collection and a nice clearance area. The customer experience is unmatched. I walked in the door and was welcomed with some breakfast samples. Then I noticed free popcorn for customers, which was awesome. They also had a caramel apple station which was also free. Then on our way out after a few hours, we were able to get free hotdogs. I went didn’t expecting to spend maybe five dollars and ended up spending over 70 because of how awesome this place and because of the great deals!”
9AM - 9PM
8020 Glen Ln, Eden Prairie
Pet Stores
“Since the addition of online appointments, my time spent at VETCO for a visit for vaccinations for my lab, have not improved. The most recent visit was unnecessarily prolonged because in my instance 2 parties were booked at the same time, 3:15 with only one vet and one tech. The other party had two dogs and the triage techs did not actively manage the situation but rather passively just stood there, which resulted in me waiting another 30 minutes to be seen. I was instructed to arrive 10 min. before the appt. time to avoid overcrowding, but there were two parties in line that had appointments after me-I pointed out that it bastardizes the online appointment process to allow parties to be seen earlier simply because they arrived too early just as it would if parties that arrived late for their appt. to be seen right away and butt in line ahead of someone who arrived on time. I have pointed out to VETCO that they need to more actively manage their online appointment making and only allow one animal per appointment. If a party has more than one animal to be seen they should make two appointment times back-to-back. Other than their difficulty with appointment/arrival issues, the vet and the tech were excellent, however the triage tech offered me a testing package WITH a Lyme's test but did NOT offer me a package of vaccinations that INCLUDED a Lyme's vaccine. I think this practice is backwards, where if an animal is given a Lyme's vaccine in the previous year, there is no need to test for Lyme's unless the dog is symptomatic and a customer's money may be better spent on an updated Lyme's vaccine. I hope when I return next year for vaccinations, VETCO has improved the appointment/arrival time process to ensure fairness and minimize prolonged wait times that the current system seems to allow due to disorganized scheduling and triage passivity/inexperience. Other than these shortcomings, I think VETCO is a great place for vaccinations for your pet for an economical price and veterinary expertise.”
“Today we used the dog wash station for the first time, and the experience was pretty positive. The tub is large enough for our lab and the shampoo and towels were included. The drying station is large and equipped with a good dryer. For $10.00 it's better than washing a large dog in the tub in the winter.”
“This Petsmart is great. It's a clean store that is usually fully stocked. Yes, time to time some things are running low, but that happens in any store. I'd recommend shopping in this store anytime!”
9AM - 9PM
244 Pioneer Trail, Chaska
Pet Stores
“I hate to tell you to take your pet to this Vetco in Chaska because it’ll make it harder for me to get my dogs in. But they are wonderful. I really suggest you bring your animals here.”
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“I'm able to find the brands of dog food that I'm looking for there. Also, the employees are so welcoming and hospitable. I enjoy chatting with them and I'm always surprised at the level of knowledge they have regarding the products in the store.”