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“The moving crew assigned to us were exceptional! They arrived on time, and they worked their tails off. They were very respectful and easy to communicate with. What more can you ask for?”
“I called today and the lady that answered was so helpful and resolved my problem very nicely. I feel bad I cant remember her name(im not good at names) but she was awesome.”
“The unit was delivered and gently placed where I wanted. The driver was friendly and reviewed how to open and lock the unit for proper security. The unit was clean and spacious inside. The ladies in the office were helpful and worked with me to get everything correct the first time.”
“I’ve used the move crew twice, and recommended them once, I’ve always been more than happy with the experience and price. They are incredibly professional, efficient, and friendly. They are truly the best movers in the twin cities, highly recommend!”
“The online process was so easy! I rented a unit from the Fridley location and Desi was FANTASTIC! The process was so easy and simple through and through! The location is very clean! Would absolutely recommend renting a storage facility from this location and from this company as a whole! Really good prices as well!!!”
“I’ve had a few units here… and it’s always so clean and very friendly staff. I have no question about my stuff being safe here. Thank you for your great work.”
“Great experience with EZ Storage Roseville. I received a welcoming call from Marnie the morning of my move, and upon arrival Marnie was patient, professional, and extremely helpful. She walked me to my unit, showed me how to use the lock, and helped us find the closest entrance for the movers. It made the move much easier and stress free. Highly recommend.”
“Matt B, George, Damian, and Jesse were amazing. They took care of our furniture and our house. The cost was well worth it. They spent 7 hours moving incredibly heavy furniture and sometimes had to move it twice when we got the room wrong. These guys are great. I highly recommend!”
“Nancy (24/7) unless you’re mad at her, then she’s Sharon. Front receptionist is very attentive and she knows how to handle business with grace and a sense of humor. She helped me out where I thought wasn’t possible. Keep on the great costumer service”
“Good facility with a ton of space! Lacoyah was incredibly communicative and helpful! She went the extra mile with service and helped make my move-in and out less stressful. When I emptied out my unit and was nearing the end of the month, she even called to ensure I didn't pay unnecessary fees.”
“I just moved out after a year with these wonderful people- great customer service, patience. I’m so thankful for all the support I received from them.. I highly recommend this company.. and a special thank to Chu the manager on Water St in. St. Paul.
Big hugs ❤️???”
9:30AM - 6PM
606 Vandalia St, St Paul
Self Storage
“Completed rental agreement online. I visited the office for my initial visit to gain access and Dave was super helpful, informative, and friendly. Received a tour of the facility and put my lock on. I was there maybe a total of 5-10 minutes. Gighly recommend this US Storage location!”
“AAA Movers did a great job with our move. They were hardworking, fast, and came up with creative solutions to move an elliptical machine from a very tight upstairs location. I highly recommend them. Below are the two that helped us very much.
Moving Consultant: Scott Dillon
Movers: Jon Misna (Crew Lead)”
9:30AM - 6PM
2315 Anchor Dr, North St Paul
Self Storage
“By far the cleanest and most organized storage units I’ve seen! TJ is an angel, very respectful and gave amazing details, he made sure I knew everything I needed to - to have a smooth rental!!”
“As a parent of an out of state college student a storage unit was a must and I could not have chosen a better spot. Chad was always more than helpful when it came to ALL my questions and concerns. I will definitely be returning next summer. Thank you”
“I love Anne she is very helpful in the office my storage space does what it’s supposed do no problems and my access codes always work no problems good place for your storage needs”
“The experience with this PS has been nothing short of amazing! I've been coming to drop stuff every day in advance of our move- convenience of mobile app access to the gate, easy in-out-and back on the highway, and clean/well kept grounds. On days when it snowed, the driveways were plowed right away in the morning. Also, Shellie is fantastic and great to work with - I had forgotten to replace my lock one day, so she was able to temporary secure it until the next day when I came back. Overall would recommend and use again for my next move.”
“We give US Storage a 4+ out of 5 rating. The staff was professional & knowledgeable and helpful. The space was clean and well lit. The hours of access to our unit are the rental price are very good, compared to Public Storage and Xtra-Space Storage.”
“Had a great experience here. Everyone was friendly and the sign-up process was seamless. If you need storage in the area, look no further—I’ll definitely be back if I need a unit again”
“Amazing service ! Krystal is a super star!!! She went above and beyond to fit me in her day and make sure all my needs were met . I highly recommend public storage out of 5 different storage units over the years publics is fantastic”
“Absolutely superb customer service from Sandy! She was quick and efficient on handling my last minute appointment. I wish the location offered more than one cart to assist with hauling bulky and heavy items to and from car. The PIN is texted to the customer as soon as the unit is rented via online. There are two entry gates with multiple entrances. Decent amount of office and parking space for customers. Renting online limits on selecting the unit location from the vacant units. Would love to see in the future the freedom to select unit location.”
“Moving is a stressful experience, generally, but working with Berger made it a lot easier. Their team was patient with me as I made decisions about the items being moved in and out of my house. I felt safe and comfortable with their staff.”
“Theae guys are geeat! I've used their labor to both unload a truck to move in, as well as to load a truck on a move out. Easy to achedule, accurate estimates, and the movers are courteous, strong, knowledgeable and friendly. I highly recommend!”
“Well, I had an Emergency. Someone ran into the door, of my usual storage facility. I rented a truck from U-Haul, already. I had to come-in, at 7am, to get a Free First Month Unit. Thank You, as I had already purchased a unit two days previous. I got a Refund, from the other place, but I am far happier, at this Location.
Very clean, and they have bathrooms! This Storage Facility, really solved a big problem.”
7AM - 4:30PM
8236 Arthur St NE # D, Spring Lake Park
Self Storage
“Manny’s provided great professional service! They were on time, moved our piano very carefully down many stairs! Delivery to my daughter’s home went smoothly and they were so efficient and knew exactly what they were doing! Highly recommend them!”
“Affordable, clean and well maintained storage facility. Devon was very helpful with my move in. I recommend this facility if you want a warm and clean storage unit to store your belongings.”
“After being frustrated with my storage rate going up over the year that I’ve had it from $70-$152. I simply called to ask how much notice I had to give if I was going to move out of my unit and possibly to another storage facility…
Jeanette (sp??) Went above and beyond when I only called to just ask that one question and hang up. Jeanette not only answered my questions but she was able to help me get a new storage unit for $67; the same size and at the same location. All I had to do was switch from the unit I was currently in to another one.
She could’ve just answered my question and hung up, but she took the time to understand what was going on and what was important to me/my needs. She even let me take a day or two to think about it but put notes in on my account if I decided to go with her suggestions (which I did).
Let me tell you, she was SO helpful and went above and beyond that she actually made me more upset with how poor of customer service I received later in the week from a bank I was dealing with. As I left Wells Fargo I was thinking, “They need Jeanette here because she’s helpful and cares and these women are the complete opposite!!!!”
She even went above and beyond at showing me the new storage unit during a downpour.
I know I am a customer who has only had a couple interactions with her, but I will be a reference for this woman because she knows customer service. Any company would be lucky to have her working for them. Public storage, you better give her a raise. Or let her run a property. Because she’s a good one, and you are lucky to have her.”
“Lack of communication with the property manager,
No actual times that they'll be in.
There has been an "IT issue" since Saturday but we've seen multiple people access their units. I was told they'd call us with a temporary key so we could have access to our property/belongings. If this is supposed to be a safe place for our belongings why the hell is there no communication with us or access to communication with you guys? We can't get ahold of property manager and it's not always an option for us to drive down there.
Biggest complaint here is the lack of information and being told he would call us back. He didn't, I've called multiple times with NO answer. I've left 2 voicemails... 1st I was nice about, 2nd one I mean. The second we have access to our belongings we're out.
As promised:
I think his name is Tom finally came to the office. We talked a bit and he was understanding of me being upset and wanting to rage; we joked a bit and he was able to get me in. It was a temporary code... but I hope the IT gets itself figured out.
Seriously if you're about to leave a review because of the same issues - you aren't alone and it may feel like it's choosing it's victims (don't let that make you go crazy, you're complying and you paid; you're valid).
Seriously though, I think a text line with whoever is in office would be beneficial/office cell phone.
Other than the issues this week it's been smooth. Although my partner did point out that maybe y'all can give those of us struggling with this issue a month free of rent/no rent. ??♀️”
“We needed to find short term storage for the belongings of two of our children attending the university of Minnesota. I found the storage facility to be clean, safe and in a good location. Everything is done on their phone app, including lease signing, building entry, and lease termination . I found the staff to be attentive and helpful with any questions I had.”
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“Nice storage units, reasonably priced, and secure gated property. Management is awesome as well!!! I just recently left because I got a warehouse due to needing more space. If I ever need another storage unit, I won't look anywhere else.”