Chase Bank
BanksHours:
211 5th Ave S Ste 300, St Cloud MN 56301 Hours
About Chase Bank
Chase Bank is highly appreciated for its excellent customer service and welcoming atmosphere. Customers highlight the helpfulness of staff, with one employee efficiently resolving an account issue by closing an incorrect account and opening the correct one. Many value the personal, in-branch service, especially those with disabilities or anxiety, as it provides comfort and the opportunity to ask questions. The staff is described as very nice and always available to assist. The location is convenient, and the 24/7 secured access adds to the appeal. The bank’s mobile and ATM capabilities are praised as some of the best. While some customers prefer in-person visits and find the counter service comforting, there is a minor concern about being encouraged to use ATMs instead of counters. Overall, Chase Bank is considered the best banking experience by its customers, offering a friendly environment and reliable service.
Most Recent Reviews
August 2023
Excellent attention.
February 2026
ATM is NOT open 24/7. False advertising online you’ll drive all the way there just to find out it’s closed. The machine takes some bills, spits the rest out & does this 2-3 times before they accept all of your money it’s actually annoying
December 2025
Hunter S. Is an amazing help! My dad accidentally opened a wrong account online for me and Hunter was able to close that one and opened the correct one that I can use.
More Comments(22)
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