“Stearns Bank is an amazing bank. When my dad passed away, they not only showed compassion and empathy for my situation, but also made the process of finalizing his accounts truly seamless. I cannot say enough good things about this bank. The team is friendly, outgoing, and genuinely caring. At Stearns, you’re not just an account number—you’re part of a community that looks out for you.”
“I have been here for over 20 years and through all the changes. I still trust very few places with my money and information and these guys are one of the select few I do trust. Very easy to work with. They treat you like a person not a number here. If there is a issue they are excellent at getting it resolved right away. Very knowledgeable staff and friendly. The only complaint I have that doesn't affect the 5 stars are the new drive up boxes. If I'm going to talk to the person in the building anyway why does a screen and a bunch of tech have to be between us. I just go into the st cloud location and look for DeeDee, She is my go to!”
“I believe it was the manager at this site. He was so kind and helpful to me!!It was just a nice reminder, that there is still kindness in this world!!I do not have an account here, yet!But when I am able to. This will be my bank.Thank you”
“I have very awesome interaction with this bank and God knows how often I've had to use their fraud department to take care of fraudulent transactions on my account and got them taken care of the most speedy recovery of my account and receiving funds I thought were lost. And I'm not the best In budgeting my pay check and getting it to work out right but they have the patience and knowledge to get me by. With the mobile app there are a number of tools available to even help me with getting and keeping me within my budget. As well as many other resources to work with in using my finances correct and to start building up savings for unexpected as well as future goals like trips and large purchases in the future. It's a great all around financial institution to be with for all your financial endeavors”
“The ladies in St. Cloud are amazing! They treat me like family and are always there to help me out! I have been a member for over 20 years and they are always there for me! Love them!”
“We utilize Liberty Bank for our mortgage and I can't speak highly enough about them. Whenever I have a question, they are so responsive and helpful! It's always clear when adjustments are needed to our escrow accounts, and they touch base if they have questions which has been so helpful as someone with their first mortgage. It's been five years working with them, and I wouldn't change a thing! A special shoutout to Terry Ballmann who goes above and beyond with questions.”
“Every time I go to the bank, they're super friendly, they actually know the co-owner of my account by name. I'm not available to go nearly as often, so he does most of our banking business. We both love this location and yes, the merger had some hiccups (they all do!!) But they patiently helped us understand what was happening with our accounts at the time and everything. I'm happy I opened my account here simply for the customer service we've gotten. Yall are great!!!”
“Brett and Josh helped me set up an account the other day and they were by far the nicest bank employees I've ever come across. They worked excellent together as a team. Definitely made me feel confident about my choice for banking. Thanks again guys!”
“We had a very positive experience working with Dan Stolt at Bremer for our mortgage. His team was quick, efficient, and knowledgeable. We would be happy to work with Bremer again in the future.”
“I'm so happy that I switched to US Bank. The service at this location has always been wonderful. I've never had a bad experience here. This is where I set up my account initially, and the banker was so dang helpful. I've been with US Bank for about 4 years now and I don't regret it!!”
“Second time I have use American Heritage for an investment property both times with Jessica! Wonderful experience. She made the process very smooth and easy and she also introduced me to nee products that I didn’t know were out there. I will continue working with American Heritage and with Jessica for any other real estate investment coming up.
I also forgot to mentions that their closing costs are fair and don’t cost an arm an a leg like many other investment property lenders”
“Alexx was absolutely wonderful. I went in thinking I was going to have jump through hoops to get my new card made, she was able to work with me and I was in and out with in 15 minutes.”
“I want to thank Liz Huibregtse for the years of going over and above for all my banking needs. I have personal and business accounts along with accounts for my kids at MidCountry for over 12 years. Liz has always gone beyond what’s expected in making sure we are prepared. I will ask her what I need to bring in for whatever I may be doing and she gives me the complete and thorough list. The only times I’ve had any issues or needed to come back has been when Liz isn’t there to help. We followed Liz from the Excelsior/Cub location and we will follow her to wherever she will be. Thank you Liz and MidCountry for taking care of all my needs.”
“Hunter S. Is an amazing help! My dad accidentally opened a wrong account online for me and Hunter was able to close that one and opened the correct one that I can use.”
“I refinanced my car through Great River Federal Credit (former name) during summer of 2025. My specialist was AUBREY KRUEGER. It was a smooth process and I even set up AUTOPAY (signed through EDOCS by both parties). On October 19, I received a letter from the mail through their new company (Credit Union 1) that I am late by 15 days. I tried to contact her via email and text but no response as of now.
If this issue is not resolved, I will escalate this to my LAWYER.
Edit as of 12/25:
Issue has been resolved and had a different team member who resolved my issue. Amber Mathiasen helped me solved my problem and set upy autopay. Payment has been received and my late payment was not reported to the credit bureaus. I also plan on paying off the loan completely next year if everything goes accordingly. Shout-out to Amber for her great customer service experience.”
“We had an excellent experience working with Tim Smith at American Heritage Bank for our mortgage on our new home (shouse). Tim made the entire process feel easy and straightforward from start to finish. He was incredibly responsive, had quick turnaround times, and whenever he didn’t have an immediate answer, he connected us with the right person right away.
One huge plus was that the appraisal was done in-house, which made the process feel much faster and far less stressful. Every single person we worked with at the bank was pleasant, helpful, and professional. We truly felt supported the whole way through. We will always recommend Tim and the American Heritage Bank team!”
“The best US bank. I had a really bad experience at many locations in regards to a letter and Mareesa Stoner helped me figure it out. She was extremely easy to work with and she helped me within 10 mins despite me spending hours in other location.Really good customer service !!!”
“I tell people all the time that I love my bank! Anytime I have ever dealt with Affinity from my mortgage to checking, savings or auto loan I have been satisfied and usually even impressed. They are fast and efficient with loans, give points for debt usage and are so friendly. I also feel that they are very community driven and give back to several local residents and organizations. Best "bank" ever.”
“Great service. Great team!
They helped me secure a home equity line of credit when I needed emergency funds to buy a new AC unit for my house.
Great manager. I recommend them all day, everyday!”
“Falcon is a great place to bank. Staff is friendly and knowledgeable. I like that I'm addressed by name whenever I walk in the door. Many miscellaneous services.”