Service - Gilleland Chevrolet Cadillac offers comprehensive car repair and maintenance for all vehicle makes and models. The service department has a team of licensed technicians with over 225 years of combined experience. Reviews highlight great customer service that is timely and inspires confidence. Customers report smooth experiences from initial diagnosis to completion of work, praising the excellent car repair service. The staff is noted for going the extra mile, providing clear information, and staying within communicated timelines. They treat customers right throughout an ordeal. Specific instances include handling repairs completely under warranty, arranging tows, and providing dealer rental cars at no cost to the customer, even during parts backorders. The team is commended for keeping customers posted during downtime and ensuring everything is in order. Many customers express being loyal for years, stating it is the best service department they have ever dealt with and that they would absolutely return for future service.
Prompt at check in. Great service at check out. Overall great experience!
November 2025
Went in for an oil change. Unfortunately, a technician did not replace the oil dipstick fully, and we ended up with an airflow sensor fault which took some time for us to figure out and clear the check engine light. I am assuming it was the raised oil dipstick that caused the issue as it has not happened again.
August 2025
Gilleland has given me great customer service and in a timely manner. I purchased my Trax from them and just love it. I always feel confident they will do a great job, thank you!
