Metro by T-Mobile provides an exceptional and friendly customer service experience. The staff is amazing, helpful, and works in a no-pressure manner, taking their time to ensure customers get the best deals. They are fast, have great communication, and are great at explaining things. The team works well together in a good atmosphere. Customers report an unbeatable experience from start to finish, with staff going out of their way to help and even thanking them for their business and loyalty. The location offers prepaid plans and phones, and the helpful service is a key reason people choose to remain with Metro.
I bought a 2025 Motorola Moto Edge from these guys on Halloween day. I wanted to buy locally here in Willmar but had nothing but problems and gave up after 3 weeks of trying,so I went to St. Cloud. They were very attentive and professional. They made sure I left the store happy. Thank you guys!!
September 2025
My home Internet went out I was really upset. I had to go up there a couple of times and wait for their shipment, but they made things right. They did a good job 👏👏👏👏.
June 2025
Avis and Chris were absolutely wonderful! Worked hard AND after hours just to complete a phone transfer for my niece, as she was so excited and saved forever to purchase an iPhone. They made this dream come true today and we are very grateful. Thank you both!
