Sam's Club in St. Cloud offers great values on a variety of products and services, including groceries, pharmacy, optical, and home furnishings. Members benefit from early shopping hours and can enjoy a clean store with good prices on bulk foods. Many customers appreciate the exceptional customer service provided by employees like Elly, who went above and beyond to retrieve a prescription in difficult weather, and James, who demonstrated patience and kindness during a tough situation. The bakery department also received praise for friendly service when ordering cakes. However, some customers expressed concerns about the availability of staff, noting that it can be difficult to find help, and reported unsatisfactory experiences with customer service. Overall, Sam's Club is recognized for its valuable offerings and the dedication of some employees, although improvements in customer service accessibility could enhance the shopping experience.
