Shopko Optical, formerly known as Midwest Vision Centers in St. Cloud, is committed to putting patients first and ensuring their overall wellbeing. The team at this location focuses on providing personalized and comprehensive eyecare rooted in trust. Many patients have shared positive experiences, praising the friendly and accommodating staff. Dr. April, in particular, is noted for being the best in the business and providing smart advice on contact lenses. Other team members, like Amber, have shown great skills in troubleshooting glasses issues. Patients have found the atmosphere welcoming, with one describing their annual checkup as "fun" thanks to the engaging crew. The staff’s commitment to customer care is clear, as they made efforts to accommodate a walk-in patient despite being busy. Customers feel comfortable during tests and appreciate the good selection of frames, along with great deals on glasses. Some reviews mention inconsistencies in service quality. One customer had a challenging experience with frame adjustments that led to further issues with their lenses. However, the staff worked to resolve the problems and demonstrated a willingness to help, which may encourage repeat visits. Overall, Shopko Optical is recognized for its caring approach and dedication to patient satisfaction, making it a recommended choice for those seeking eyecare services.
My husband’s sunglasses were broke, was driving by and stopped here. The ladies were friendly and fixed his glasses, for free. Thank you ladies! We will be back the next time we need glasses!
September 2025
David was very helpful and detailed when it came to my whole experience!
September 2025
Clarisse was delightful. She was pleasant, helpful and very efficient I was extremely pleased and intend to return to this store in the future.
