The UPS Store #1948 in Saint Cloud provides a range of services, including packing, shipping, printing, and notary services. Customers have mixed experiences at this location. Many appreciate the helpfulness and friendliness of the staff, particularly mentioning the excellent service from a specific employee. Some visitors regularly return for Amazon returns and find the employees efficient, even during busy times. However, there are reports of less favorable interactions, with some customers feeling that staff members were impatient or unhelpful. Issues with changing policies and a lack of specific services, like label printing, have also been noted. Overall, while many customers have positive experiences, there are areas for improvement in customer service and communication.
This location is the best. The staff is always so friendly with everyone and so helpful. Shannon (she has all the braids) and was working today specifically I’ve seen her be so accommodating to all needs for customers of all varieties as well and I love to see that kind of leadership and welcoming atmosphere.
July 2025
Super kind people working there. Not the cleanest place, but they get the job done for Amazon returns.
May 2025
Always in and out in 5 minutes if you have your QR code and package ready. Easy and fast even with a long line.
