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“I had great service with Josh today , he was able to resolve a problem within a very short time.. He is also very professional and made sure everything was working.. Thank you Josh for your great service! Kelly D”
“Matthew was fantastic to work with!! Very Helpful and Very Knowledgeable. He helped my son with his Iphone 15 ProHighly recommend Matthew if you need anything with AT&TThank you for such great service!!”
“The young man was kind and professional. It was quite busy when we arrived and it was just him working at the store. He did a great job keeping everyone waiting engaged and feel important”
“In previous times it would take a rep 20 minutes to notice me. Isaac came to me right as I walked in. He was very knowledgeable about the phone I was interested in and had it ready to go for me within minutes. Isaac showed very good customer service.”
“Customer service was great there was a very rude customer in the store swearing at the workers as well and they handled it great. Attached is a picture of the rude customer.”
Mobile Phone Accessories
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Mobile Phone Accessories
“In a recent visit to a Verizon Authorized Store, TCC, I encountered a challenging situation that was directly linked to Verizon's services, rather than the store itself. Despite the complexity of the issue at hand, the customer service I received was nothing short of exemplary. Mr. Josh, in particular, stood out for his remarkable empathy and understanding. Observing my distress, he approached the situation with a genuine desire to assist, driven not by the prospect of personal gain but by a sincere commitment to service.Mr. Josh's exceptional support not only resolved my immediate concerns but also left a lasting impression on me. His actions transcended the typical customer service experience, fostering a sense of camaraderie and trust. This experience has not only earned him a loyal customer but also, I am proud to say, a brother. His awesomeness and dedication have guaranteed that I will always seek his assistance whenever I visit Verizon in the future.TCC's ethos of serving their customers with integrity, loyalty, and a solutions-oriented approach was vividly demonstrated through this encounter. It is clear that they are committed to fulfilling their Verizon needs with the highest standards of excellence.Respectfully,Richard Pruneda”