Walmart Supercenter offers a wide selection of items, including electronics, home furniture and appliances, toys, clothing, baby gear, and video games, helping customers save money and live better. However, shoppers often face long lines at checkout due to a shortage of cashiers, and there is rarely staff available in customer service areas. Assistance can be hard to find, and phone calls to the store are usually not answered, except for the pharmacy. Some customers have experienced issues like missing bags and difficulty reaching staff to resolve problems. Social interactions in the store can be unfriendly, with some customers feeling that others glare or look at them as if they did something wrong. Despite these issues, there are positive experiences; for example, a customer praised a friendly and helpful team lead who went above and beyond during the holiday season, adding a free product and a kind note. The store is one of the few options in the town, which some small business owners see as a challenge to local businesses. Labor shortages in the area also impact the store’s ability to keep shelves stocked and carts available.
Very friendly customer service agents and a well stocked store.
May 2026
The newly organized store has more items, and stock. I really appreciate that since. In the small town of Thief RIVER Falls, MN there are only 2 grocery stores and Walmart is the only SUPERCENTER.
May 2026
So much better after the update/remodel this summer. I feel the inventory quality and control has gotten better as of late making for a better shop. The staff is always friendly and helpful as well. Shout out to the curbside crew, always a pleasure.
