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“My wife and I just recently worked with Craig Beissel for purchasing our first home. The experience was fantastic. Craig always made it a point to go through numbers throughout the process to make sure everything was going to work within our needs. He was very helpful in explaining the home buying process. When we had questions I could ask him anytime and he would have a quick and knowledgeable response. Very glad we choose to work with Craig. He is a super funny guy and great to work with! I recommend him to anyone that is going to buy a house. A+ experience”
“I don't bank here due to not being close to home, but I wish I could. Amanda & everyone there are so nice. I lost my husband a couple months ago & they were so very helpful with getting things prior to his death sorted out on his vehicle. Thank you 1st National, you are awesome & I'm so grateful.”
“5 stars for Deb Reinardy from MidCountry, Hastings location. We were out of town and a certificate we had came due. We wanted to adjust term & rate. With 1,300 miles between us...a new certificate was provided by
Jenna Meeks with term & rate changes along with required signatures. All provided through email & auto signature. Deb orchestrated a transaction where miles separated us and was completed and DONE in short order. Thank you DEB!”
“I have read some very negative reviews implying VSB was dishonest?
not helpful? Even as much as being rude??
I have banked with VSB since 2009
And have never had any type of problem at all , it seems to me they will bend over backwards to help you out which they certainly have for me.
The mistakes made on my account
was my own.!!
Stop by any branch and check them out, you will be impressed.”
“Visited the Hastings, MN location for the first time today and Lisa is an absolute gem! One of the best human interactions I’ve ever had and also took care of my notary needs.”
“Called first to see if they had enough $2 bills available for my needs since it’s not as common of a bill for circulation, the nice agent who answer said they did. Grabbed my coat and went over on a Friday afternoon. It looked busy but pleasantly surprised there was no wait for the tellers. The bank is always clean and I never have to worry about how sanitary anything is.
Preface this review by saying I’ve always received good customer service at this location and never had any issues in my decades with this branch.
Was created as I walked through the door by the teller (sorry! I forgot your name and didn’t grab a receipt). She was super friendly, provided great customer service and was speedy and thorough. Originally I had accepted that I’d probably get older $2s but was pleasantly surprised when the $2s and $1s I was grabbing were all brand new, crisp bills. This is extra pleasing since I wanted to use the $2s for red envelopes for Chinese New Year.
The teller noticed I had an upcoming birthday and asked if it was okay if she and her coworkers could gather to sing happy birthday to me. I appreciate that she asked first and just didn’t do it. With everything happening I said sure thinking they weren’t serious. Turns out they were serious and that it’s something offered at this branch location. So that’s the TLDR story of how Wells Fargo bankers and tellers sang happy birthday to me at the bank. Talk about personalized service.
No pictures cause who wants their banking needs photographed.”
“I do all my banking online. I have been very pleased with my online deposits being processed and the pay bills option. The staff is always friendly and competent when I call with a request.”
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“When I first arrived I was greeted by Sandra L. she told me it was not a restaurant but was actually a bank! Even though I was at the wrong place Sandra L still obliged my request for one large slapper waffle. Excellent customer service and great slaps all around.”