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“I love Great River as my credit union! Whenever I travel I know I'll have access to my money at their many shared branches and ATMs. And everyone at the branches are always friendly and helpful.”
“Janine and Beth at Magnifi are top notch professionals! They helped me close on my SBA loan efficiently and FAST. I anticipated taking at least 2-6 months to close on the loan and with most lenders that’s a reasonable timeline. They got me closed in about 6 weeks and a lot of that was them waiting on me for documents, not the other way around. I will definitely be referring everyone in my network to them and look forward to any opportunity to work with them again in the future. Thank you again to Janine and Beth!”
“This bank was the only way I found an ability to purchase a brand new 4x4 crew cab silverado back in 2013 all by myself without a cosigner and without having to sell the current 2 door 2 wheel drive 05' silverado I purchased from a farmer to drive in high school. Needed more doors with a baby on the way, but the dealerships weren't approving me without a cosigner so its beyond me why but they were willing to take a risk on me.
My 4x4 4 door silverado is paid off after a 7 year loan and I am always going to stay with this bank because of them giving me a chance when I was 19 with green.”
“I always have super tricky problems regardless of where I bank.. I’ve stayed with SCFCU for almost 10 years now because you guys are so customer centered! Thank you guys for everything you do.
I don’t know his job title or what he does for SCFCU- I just want to recognize Ben for solving 2 HUGE issues I’ve had this year when no one else could!
He’s so knowledgeable & fast at finding solutions that work for all of us.
It’s also a little concerning he’s the only one who’s been able to solve my issues.. ?
I genuinely think all branches would benefit if Ben helped make a problem/ solution guide.. (for things like debit cards lost in the mail for months, failed ATM withdrawals, etc- having actual steps so any employee can help like Ben does!)
I also want to recognize Dave for having the best attitude- he has severely improved the my opinion of the company via drive thru since he started! I believe he has been the one connecting me to Ben each time too! They always work as a team to help me instead of telling me to “wait it out” or “call someone else”… THAT is customer service!!!”
“We received excellent customer service from Jestyna and her manager as they brainstormed options to help us work through a sticky situation. The entire staff was professional and friendly and listened to us as they worked with us to successfully resolve. We appreciate their kindness and understanding! Would definitely recommend Great River Credit Union!”
“The ladies in St. Cloud are amazing! They treat me like family and are always there to help me out! I have been a member for over 20 years and they are always there for me! Love them!”
“Each time we approach an employee at Magnify, we are greeted cheerfully..Except today..the gal assisting my husband & me, never said hello or how can I help you or Smiled !! She appeared 'annoyed'.
We should have moved to other person for a more 'cheerful' transaction..”
“My fiancé and I had the pleasure working with Rodolfo and Kristine with financing over the past week. Thank you for working with us and making it so easy and personable. We will be continuing to work with you both in the future!”
“solid bank. open up the doors though. Also who designed the parking lot? you really have that many handicapped people that stop in at once you need to block off the entire front row for them?”
“They are great I went in there cuz my account was locked and I thought it was deactivated when all I had to do was go reactivate again my ID my account information and all my right information and they had me back up and running within no time”
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“Amazing service provided by Hailey at the Waite Park branch. She was super friendly and knowledgeable and made the refinancing process for a couple of our loans very smooth and simple. She also helped us move all of our accounts from our other banks as well. Everyone at this branch is very friendly. Couldn't be happier with our experience and strongly recommend!”