Menards is a popular home improvement store known for its friendly and helpful staff. Customers frequently mention the excellent customer service, with specific praise for employees like Dominic and Nathan, who are described as knowledgeable and eager to assist. Many shoppers appreciate the store's willingness to handle returns, even for items purchased over 90 days ago, which is not the case at other retailers. While most experiences are positive, there have been some challenges with online orders, particularly issues with delivery via DoorDash, leading to frustration when orders go missing. However, the in-store experience tends to be smooth, with associates readily providing directions and support when needed. Customers enjoy a clean, organized environment and often find great deals and a wide selection of products. Menards also offers effective rebate programs that customers find beneficial, making it a convenient one-stop shop for a variety of home improvement needs, from tools and supplies to cleaning products. Overall, Menards is well-regarded for its customer service and product offerings, despite occasional online order hiccups.
For the most part quality materials at a fair price
June 2026
Better than Home Depot, for many things You get a rebate for 11% back. So that's nice. Much more trim and brick etc. Generally more products than Home Depot.
June 2026
I love this store. Everyone is super helpful and kind. I appreciate that it’s a dog friendly store as well. Yeah!
