Car Rental near Wayzata, MN

“I was unfortunate to be in an accident that caused two claims through my insurance. Because of this unusual situation, I had to rent a car for one month, then return to swap out with a different car for the second month while my car was in the shop. The entire situation was depressing and dire... until I went to pick up my rental car. Lincoln (and his manager, Chris) were AWESOME. After a minor life-changing event like *that*, to get me to laugh and walk / drive away happy? I will never forget the professionalism and kindness they showed me, and I will always refer friends & family, and go to this location for any future rental needs. Rarely have I been impressed with a *car rental* business... but those two guys really made everything so much better. I cannot thank them enough.”

“Was involved in a hit and run, and this is where progressive referred me to. It was nothing major, but it does look good as new. Steve went the extra mile and buffed out some extra scratches, and even put on our new license plate, since we couldn't get the old one off!Service: Body & Trim”

“Fantastic staff!! In and out with rental in about 10 min flat, very friendly atmosphere. When i returned my rental i asked if there was anyway i could just buy it from them since i fell in love with it. They got me in contact with a sales rep very quickly and i now have my dream car all within a week of that initial rental. If i could id give em 10 stars.”

“RECAP:Great experience! Will choose this provider, and this location specifically, the next time we need to rent a vehicle. Solely based on the quality of care and customer service received at each visit.SERVICE:• Warm & Welcome Greetings• Prompt & Efficient Transactions• Friendly & Supportive Interactions• A+ Customer ServiceI wish I would have thought to get the name of the gentleman who helped me at Avis, bc he was amazing. I can't believe I didn't think to during any of the 4 times I was there. He was so helpful, friendly, and kind. He always greeted me with a warm smile, and seemed genuinely happy to help. He was also there working every single time. I joked, "what, do you work 7 days a week?!" To which he replied he actually did, bc no one wants to work weekends. Knowing that fact makes his kind and welcoming attitude mean that much more now. That man deserves a raise for sure!! And if you're this dude and you're reading this, I'm sorry I never thought to ask your name. Also, just in case I didn't say so at the time but THANK YOU for all your time and assistance throughout this process.RENTAL & RETURN PROCESS:• Quick & Easy Online/ App Reservation• Smooth & Speedy Pickup & Return Process• Accommodating of My Needed ExtensionsI reserved a car online, which directed me to the Avis app. I reserved it about an hour before my scheduled pickup time. It was fast and easy. The hardest part was asking a friend to interrupt their work day to run me over there to pickup the vehicle. (I was renting bc my 2015 Toyota Sienna had a "catastrophic engine failure" at only 104,999 miles. It seized up and was not due to poor maintenance.) When I arrived at Avis, they were quick to greet me and get me in a vehicle. I was informed however that they didn't have any in the cheaper level I had rented at the moment. So he said he'd be giving me a free upgrade and asked me if I would prefer the next level up (I don't remember the kind) or he said I have a ton of minivans (yet another step up). I chose the minivan since that's what I'm used to driving.I had to extend the rental a couple times. The gentleman mentioned above was working reach time I stopped in to inquire. He was happy to accommodate. He also was able to shift my rental to a month long rate once it became apparent I was going to need the rental for much longer than anticipated.VEHICLE:2023 Chrysler Pacifica. It was much newer and nicer than my car, and had all the bells-and-whistle features I have, if I could buy a new car. I loved the car. Tank was full, car was clean.✔️ Heated seats✔️ Heated steering wheel✔️ Remote start✔️ Lane departure assist✔️ Cruise control w/ auto-adjusting speed based on distance from the vehicle ahead of you (I don't know the official name of this option but it was great.)✔️ Optional auto-engine off at stops✔️ Other safety features I don't recall atmI was sad to return it today bc it was so nice. When I told them how much I loved the vehicle, I was informed there's an option to purchase your rental. I don't know the details bc a car purchase isn't in my budget.”

“I’ll always use Budget for my car rental. Picking up my car and drop off is easy and my car choices are always good. Also the staff is always friendly and helpful!”

“Exceptional service at Plymouth Enterprise Rent-A-Car! The staff went above and beyond to ensure a seamless experience. Highly recommend for their outstanding service and professionalism.”

“The employees here went out of their way to help my boyfriend and I get a reservation in an SUV when there's a shortage of available SUVs, and the Shakopee location didn't have a suitable alternative for our original reservation with them. It took them a few hours, but they worked to find us a last minute option that suited our needs. It wasn't my first time getting a vehicle from this location and it definitely will not be the last”

“I recently had to rent a car through Enterprise for business and Alec was by far the best manager/worker I have ever had an encounter with in the car rental industry. Generally, I personally have rented through other companies solely from saving a couple dollars here or there, however, after this experience, I understand that you get better service with Enterprise and I will be renting through them from this point on. Alec was accommodating and very understanding. Thanks for your help Alec!”

“Thank you, Breckan and your team, for treating me like a valued customer (even though I've never rented from you before). This was a hospitable, helpful & professional group of people, & Breckan's service was remarkable. Whereas I've had primarily good service with Enterprise heretofore, I haven't experienced what I could call excellent service until I had the good fortune of dealing with these guys. Although I don't know that I'll be in the MSP area anytime soon (even though I'd like to be), I will definitely use them again when I can be in the area.”

“I looked long and hard to find exactly the vehicle I wanted. Jim Brambilla is a great guy and treated me like a friend, not like a customer off the street. He was very accommodating regarding financing and putting everything together to my liking. His price for my vehicle was very fair, and anyone I know who is in the market for a vehicle I will definitely have them reach out to this business first! This business has survived many decades because of customer service like Jim delivers.”

“Best customer service I ever dealt with hands down. Colton and Brandin provided me some unexpected perks that no other locations wouldn’t even bother offering. Look for these guys if you’re planning a visit and if you don’t receive the same treatment like I did then I’ll cover your rental fees.”

“It's now called Enterprise by the way. They were the least expensive around and Mitch was amazingly helpful!!! I'm in a bind and he really really helped me out!”

“A great rental facility that doesn't carry all of the extra taxes, you're forced to pay, that a similar agency has to charge you, if it's run out of an airport. Just another way to get more tax dollars out of you!”

“Kai, a young man, helped me and was quick and because I got my car back a day early, I got a little bit of credit back! He’s a great person, and a great addition to your team! Kai is Manager material, absolutely ?”

“My husband needed to be picked up at United Hospital. I had not used a cab service for over 30 year so I called prior to my husband being ready to find out if anything changed over the years. The dispatcher was so accommodating and nice. When it was time to call and have him picked up, he had the taxi there immediately. The driver was wonderful. The whole experience was very nice considering the pressure my husband and I were under. Thank you so much!”