Bank of America, featuring a drive-thru ATM, has received positive feedback from customers who appreciate the helpful and proactive staff. Many reviews highlight the exceptional service provided by employees like Jared and Owen. Jared assisted customers in obtaining a bank stamp for government forms related to I bonds and EE bonds, stepping in when there was confusion, which made a significant difference in their experience compared to another branch. Owen, noted for his helpfulness, offered support during a difficult time for a customer who had experienced identity theft. He not only helped secure the customer's account but also provided valuable tips on account safety. Overall, customers feel reassured by the attentive service and expertise available at this branch, making it a preferred choice for their banking needs.
Great service when they have staff. Today they had only one person working with access to cash. He was a banker with a client so wait, wait, wait.
October 2019
I ABSOLUTELY love bank of america for my bank the management and staff team are amazing glad to be back with a Bank that care for and appricaites their customers would definitely recommend to anyone check them out you wont be disappointed ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
February 2019
The staff are great and they always there for their customers n helpful