Boost Mobile is a business where customers often experience helpful and professional staff. One representative was kind, courteous, and patient, doing their best to resolve a customer's issue, even if it was not ultimately solved. Another staff member, Andrea, provided exceptional customer service by remaining calm, professional, and reassuring during a stressful situation involving a stolen phone. Customers praise her for her kindness and skills. Louisa at the Robert St. location is recognized for her quick and effective help, especially in resolving a sim swapping fraud within 15 minutes after other sources failed. Overall, Boost Mobile staff are appreciated for their helpfulness, patience, and top-notch customer service, making it a trusted place for assistance with phone problems and setup.
I came in with an issue that ultimately did not get resolved however the representative here was absolutely amazing and trying to help me. Oliver was kind, courteous, patient and as helpful as possible and I appreciate him. This young man did absolutely everything that he could to help try to figure out what the problem... read full comment
November 2024
A big thank you to the representative that helped us at this location!
April 2024
Luisa has been so amazing to me today set up my phone helped me transfer my information and answered all my question she gets all my respected
