Boost Mobile is a business where customers often experience helpful and professional staff. One representative was kind, courteous, and patient, doing their best to resolve a customer's issue, even if it was not ultimately solved. Another staff member, Andrea, provided exceptional customer service by remaining calm, professional, and reassuring during a stressful situation involving a stolen phone. Customers praise her for her kindness and skills. Louisa at the Robert St. location is recognized for her quick and effective help, especially in resolving a sim swapping fraud within 15 minutes after other sources failed. Overall, Boost Mobile staff are appreciated for their helpfulness, patience, and top-notch customer service, making it a trusted place for assistance with phone problems and setup.
Love the customer service in this store and the rep Oliver very helpfull, defently coming over more often 😁
May 2026
I came at 5pm during normal business hours and they were closed. I called the number on the store but no answer!
I sat there to see if somebody would come they did. He apologized and helped me with everything I needed help with. He was really kind and nice about the situation. I greatly appreciate it.
May 2026
Very helpful very presentable very respectful thank you Alex
