Boost Mobile is a business where customers often experience helpful and professional staff. One representative was kind, courteous, and patient, doing their best to resolve a customer's issue, even if it was not ultimately solved. Another staff member, Andrea, provided exceptional customer service by remaining calm, professional, and reassuring during a stressful situation involving a stolen phone. Customers praise her for her kindness and skills. Louisa at the Robert St. location is recognized for her quick and effective help, especially in resolving a sim swapping fraud within 15 minutes after other sources failed. Overall, Boost Mobile staff are appreciated for their helpfulness, patience, and top-notch customer service, making it a trusted place for assistance with phone problems and setup.
Slight hiccup when we had someone accidently take the device we were activating lol. He handled it like a pro while dealing with other customers at the same time. Phone works great now. I am a very happy boost customer!
June 2026
The costumer service was very helpful and freely am glad I came here 😀
May 2026
Alex is an exceptional professional, highly knowledgeable, and a true delight to deal with. Outstanding!