Goodwill - West St. Paul offers a mixed shopping experience. Customers appreciate the friendly customer service, especially from staff members who assist all shoppers, including those who speak Spanish. However, some shoppers have concerns about the store's organization, with items piled together making it difficult to browse. The selection is described as small, and prices can be higher compared to other locations, particularly for electronics. Despite these issues, many visitors still find good deals on furniture and name-brand clothing. The store also provides a nice place for senior citizens to spend time looking for unique items. Overall, shoppers enjoy the potential for great finds amidst some challenges.