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“I am a first time SW customer, and was wanting to get a gallon of paint to do some minor touch ups around a condo I bought years ago, and I didn't want to go the route of painting the entire unit as I loved the original color. But since I didn't know the color or brand of paint used by the previous owners; I had heard good things online about SW's expertise in color matching. So I decided to take a chance by going in with a swatch of drywall that I cut out, and took in.
Evan was so helpful in helping me selecting the right paint (I also needed to cover up some minor water spots/damage on one single wall from an overflow from a neighbor above me the year prior), and the paint that he helped me select suited the bill. I was also SUPER impressed with how dead-on the color match was. I went in with expectations it would be somewhat close, but whatever wizardry you guys have in terms of color matching technology in the back, it blows me away. I will be returning in the future. Thanks!!!”
“Easy experience, they walked through options for my exterior wooden siding and once I paid the deposit they communicated constantly so I understood the timing.
End results are fantastic too”
“Carpeting.
We have used Abbott many times for paint. They also connected us to our all-time favorite painter who was just starting out in business.
This was our first time with carpeting. The selection was broad. They carried on extensive discussion with the carpet factory for a special installation issue. The price was reasonable.
Unlike two chains that we contacted, they stayed with us and kept us informed and advocated for a better (and cheaper) way to do an unusual edge binding. One company even told us to start over with another affiliate because after the negotiation was done, they realized that we were outside their service area.
On installation day, a subcontractor arrived. Like the painter, the two people were skilled, efficient, and took pride in their work. They cleaned up perfectly.”
“This guy is an amazing salesperson. We truly appreciate his help. Even if I have a project in Apple Valley or Maple Grove, I still drive to this store because he works here. Please award him a $1,000 bonus on top of his salary. People like him bring real growth to your business and your company. Don’t lose him.”
“Just left the store today and my interaction with Liz completely turned around my feelings about the store.
I had previously purchased paint here from an associate named Ann who could not be less helpful if she tried. She was rude, abrasive, and just downright mean. Not someone who belongs in customer service. Because of this, I have been visiting the store on Cliff Rd.
I recently found myself without some supplies and needed to make a quick trip as this is my closest store. To my delight, Liz was at the front counter eager and ready to assist me. This lead to one of the best interactions I've ever had at a Sherwin-Williams store, i'm so grateful to have run into her today and will definitely be visiting this location again soon.”
“I can not say enough positive things about the workers at this location. Every time I pop in, they have always been super informative and helpful with which type of paint will be the most appropriate for my project.
Today I was there for almost an hour but I was able to stock up on about 8 gallons of exactly what I needed.
I really appreciate the help!!!”
“Even though I didn't go through this particular location, I just wanted to post a positive review of their customer service because I spoke to a young gentleman this morning, and he took the time to explain some processes for color matching paint, and referred me to the Robert Street location (where I went soon after to get what I needed). Thank you for your kind assistance and recommendations over the phone.”
“Rachel has helped with two window coverings at my home, and both are beautiful. Her service is excellent. She considers my requests and concerns thoughtfully and helps in choosing the right window covering for my home. Scott has installed both window coverings and does a wonderful job--another excellent service by Hirshfields Roseville! Thank you both.”
“Awesome business with a great staff and good selection of products. Lake has helped me numerous time and continues to be a great resource for all my coating needs, highly recommend.”
“Excellent experience has a walk-in customer getting automotive paint. Knowledgeable staff helped me to choose everything I needed to have a successful paint job. Great professionalism!”
“My go to paint store! I’m always greeted right away, and the staff are incredibly helpful. I’ve been in several times recently on my own as a new homeowner, and never once felt like any of my questions were dumb.
They helped me figure out exactly what kind of paint to use and how much I needed to color drench my living room. Samples are affordable, and the last few visits even had great discounts.
I was especially grateful when someone suggested adding 25% white to the Sherwin-Williams Moroccan Spice shade I loved but felt was slightly too dark for my 1920s home’s original woodwork. That recommendation was perfect! It kept the moody vibe I wanted without overpowering the character of the space.
I can’t sing this location’s praises enough. I’ll definitely be back, I still have six more rooms to paint!”
“I was very impressed with the staff and their knowledge on product/application and pricing and I got a, " No not a good idea", to confirm he knew what he was talking about. I tried getting a contractor discount and I was told everyone gets the same price and he had a complete list of qualified installers and even someone who prep the concrete. I will apply my own epoxy, but the concrete sanding/prep is tempting.”
“My wife and I just had new windows installed and the install included stain grade, unfurnished pine trim and extension jambs. Our mid-90s home had the golden oak floors and trim and I could not find any stock stain by Minwax or Varathane that was even close. I knew I needed some professional help so I headed to this Sherwin-Williams location due to great reviews even though there are others closer. I took a sample of my existing trim along with a piece of the unfinished pine trim which I had conditioned. I’m lucky to have met Mike who in less than 3 days custom matched the stain perfectly. I just applied it and it is perfect! Easy to apply, will clear coat in coming days which will only make it look better. So thankful for Mike the Stain Match Master as well as George who was very helpful selecting urethan clear coat and brushes when I picked it up. Excellent work Mike and George! Really appreciate it!”
“Great experience with Sherwin-Williams exterior paint and deck stain. Bryant at the Larpenteur/Roseville store was really helpful & walked us through the options. The final product turned out great, would definately recommend.”
“today i had to match some paint exactly and was helped by Brandon, who has the patience of Job. At his advice, we totally got an exactly successful match. Everyone at the store was also friendly and helpful. a great local paint shop! bev miller”
“Thank you, Sam! I came in right before close and wanted to give a shout-out to the employee Sam who was working! He said he just started the job recently and I was impressed with how efficient he was. 10/10 customer service. Thank you, Sam! You saved my day”
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“I cannot say enough about the staff here. I continue to use them over and over again because they are friendly and an absolute wealth of knowledge. I have painted several rooms in our home, as well as outdoor doors and shutters. Every single time, I have been so pleased with the results thanks to their insight. Thank you for being honest and always taking care of your customers!!! You are one of my most favorite stops!”