Public Storage in West St. Paul offers a convenient and customer-focused storage experience. With nearly 50 years of service, the facility provides free reservations with no commitments, and an online eRental option for easy access to storage units. Customers consistently praise the staff for their exceptional service, particularly Heidi, who is noted for her welcoming attitude, knowledge, and dedication to helping clients. Many reviews highlight her prompt response to inquiries, including assistance with rent increase issues and payment glitches. Craig also receives commendations for his professionalism and patience in helping customers find the right storage unit. The facility is described as secure and spotless, ensuring a positive experience for all visitors.
She is wonderful!!! So excited to store our RV here!! Safe secure and friendly
September 2025
The entire process, from applying and paying for the storage unit online to moving my items into storage, went smoothly. The storage unit was exactly as described. A+ experience.
August 2025
Heidi really knows her stuff and cares about you as a customer! She was welcoming and very informative. I was in and out in no time. Thanx : )
