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“The entire process, from applying and paying for the storage unit online to moving my items into storage, went smoothly. The storage unit was exactly as described. A+ experience.”
“The moving crew assigned to us were exceptional! They arrived on time, and they worked their tails off. They were very respectful and easy to communicate with. What more can you ask for?”
“The unit was delivered and gently placed where I wanted. The driver was friendly and reviewed how to open and lock the unit for proper security. The unit was clean and spacious inside. The ladies in the office were helpful and worked with me to get everything correct the first time.”
“I’ve used the move crew twice, and recommended them once, I’ve always been more than happy with the experience and price. They are incredibly professional, efficient, and friendly. They are truly the best movers in the twin cities, highly recommend!”
“I’ve had a few units here… and it’s always so clean and very friendly staff. I have no question about my stuff being safe here. Thank you for your great work.”
“Great experience with EZ Storage Roseville. I received a welcoming call from Marnie the morning of my move, and upon arrival Marnie was patient, professional, and extremely helpful. She walked me to my unit, showed me how to use the lock, and helped us find the closest entrance for the movers. It made the move much easier and stress free. Highly recommend.”
“La Qouia is amazing! She’s very personable and goes above and beyond the call of duty to make sure you are taken care of. Make sure to ask for La Qouia! She will make sure to get you all set up for the best experience!”
“I lost my partner recently., and it was a pretty rough time. The crew at Cottage Grove Extra space was so supportive and understanding, the facility was clean, they were respectful they made grieving easier for me as I had to go through my partners things. I like to give a personal Thanks to Carmen, Miranda, and Steven it was such a beautiful experience working with all 3 of you guys. I so appreciate the customer service and support, I would recommend this facility to anyone. Thanks ?”
“Nancy (24/7) unless you’re mad at her, then she’s Sharon. Front receptionist is very attentive and she knows how to handle business with grace and a sense of humor. She helped me out where I thought wasn’t possible. Keep on the great costumer service”
“I just moved out after a year with these wonderful people- great customer service, patience. I’m so thankful for all the support I received from them.. I highly recommend this company.. and a special thank to Chu the manager on Water St in. St. Paul.
Big hugs ❤️???”
“Excellent, well maintained storage facility. The office staff are very helpful and professional; especially PJ, who went above and beyond to make our move-in smooth and easy and who was a helpful resource the whole year. Highly recommend.”
9:30AM - 6PM
606 Vandalia St, St Paul
Self Storage
“Completed rental agreement online. I visited the office for my initial visit to gain access and Dave was super helpful, informative, and friendly. Received a tour of the facility and put my lock on. I was there maybe a total of 5-10 minutes. Gighly recommend this US Storage location!”
9:30AM - 6PM
2315 Anchor Dr, North St Paul
Self Storage
“By far the cleanest and most organized storage units I’ve seen! TJ is an angel, very respectful and gave amazing details, he made sure I knew everything I needed to - to have a smooth rental!!”
“Super friendly staff. Been with them for several years now and Kristian and Amanda have been very helpful. Very clean, carts are available, elevators and best of all climate controlled. They also have a 3 stall garage feature that you can unload or load which will fit a truck or car which is great for weather extremes in Minnesota. I highly recommend this facility to everyone!!”
“I love Anne she is very helpful in the office my storage space does what it’s supposed do no problems and my access codes always work no problems good place for your storage needs”
“Had a great experience here. Everyone was friendly and the sign-up process was seamless. If you need storage in the area, look no further—I’ll definitely be back if I need a unit again”
“Absolutely superb customer service from Sandy! She was quick and efficient on handling my last minute appointment. I wish the location offered more than one cart to assist with hauling bulky and heavy items to and from car. The PIN is texted to the customer as soon as the unit is rented via online. There are two entry gates with multiple entrances. Decent amount of office and parking space for customers. Renting online limits on selecting the unit location from the vacant units. Would love to see in the future the freedom to select unit location.”
“Moving is a stressful experience, generally, but working with Berger made it a lot easier. Their team was patient with me as I made decisions about the items being moved in and out of my house. I felt safe and comfortable with their staff.”
“Theae guys are geeat! I've used their labor to both unload a truck to move in, as well as to load a truck on a move out. Easy to achedule, accurate estimates, and the movers are courteous, strong, knowledgeable and friendly. I highly recommend!”
“Well, I had an Emergency. Someone ran into the door, of my usual storage facility. I rented a truck from U-Haul, already. I had to come-in, at 7am, to get a Free First Month Unit. Thank You, as I had already purchased a unit two days previous. I got a Refund, from the other place, but I am far happier, at this Location.
Very clean, and they have bathrooms! This Storage Facility, really solved a big problem.”
“Staff were super helpful and I got a great price on my unit. The location itself is very secure and the app makes it really easy to open and access various areas”
“Lack of communication with the property manager,
No actual times that they'll be in.
There has been an "IT issue" since Saturday but we've seen multiple people access their units. I was told they'd call us with a temporary key so we could have access to our property/belongings. If this is supposed to be a safe place for our belongings why the hell is there no communication with us or access to communication with you guys? We can't get ahold of property manager and it's not always an option for us to drive down there.
Biggest complaint here is the lack of information and being told he would call us back. He didn't, I've called multiple times with NO answer. I've left 2 voicemails... 1st I was nice about, 2nd one I mean. The second we have access to our belongings we're out.
As promised:
I think his name is Tom finally came to the office. We talked a bit and he was understanding of me being upset and wanting to rage; we joked a bit and he was able to get me in. It was a temporary code... but I hope the IT gets itself figured out.
Seriously if you're about to leave a review because of the same issues - you aren't alone and it may feel like it's choosing it's victims (don't let that make you go crazy, you're complying and you paid; you're valid).
Seriously though, I think a text line with whoever is in office would be beneficial/office cell phone.
Other than the issues this week it's been smooth. Although my partner did point out that maybe y'all can give those of us struggling with this issue a month free of rent/no rent. ??♀️”
“1000% awesome service, owners, and cleanliness. I use it for both personal and business. Plenty of options to choose from.
Jeff is outstanding person to speak with and have been great to get to know. I would HIGHLY recommend this local company to support. 24/7, bathroom, wifi, outdoor areas are clean, nice scenery.
I will be coming back to store my other vehicle.
Thank you YDSS! You are awesome!”
“Five stars for Steven!
I’ve been a long-term customer at this Extra Space Storage location, and I can honestly say that Steven is the reason I stay. Managing a storage unit over several years can sometimes be a hassle, but Steven makes it seamless. He is professional, incredibly kind, and always goes the extra mile to ensure my needs are met. It’s rare to find this level of consistent, high-quality customer service these days. If you’re looking for a place that actually cares about its long-term tenants, ask for Steven!”
“We moved from a home we lived in for 38 years! Jeremiah, Trey, Alex and Mitch were amazing! They were punctual and efficient. We needed to leave for a house closing and they completed one house and locked it up securely. The new home had some tricky maneuvers and they did everything extremely well. Highly recommend Minne Movers ?”
“I was in need of a storage locker and was by New Brighton and stopped in. The gal that was working that day, I belive her name was Corleen. She was professional, knowledgeable and see friendly. I would use this place again.”
“Good Afternoon I Storage (Eagan) MN.
Thank You
Kaelynn is the BEST!!!!!
Wonderful Great Customer Service.
?
Can I do More than 5 STARS
Kaelynn is A ROCK STAR
giving More than 5 Stars!!!!!
Like a breath of Fresh Air (with a crazy world)!!!! We need more of her.
She Deserves a Raise!!!
Positive Experience!
Thank you so Much Greatly Appreciated.
She remained with us to assist with this situation until it was Solved.
Pamela H. (with Cathy)
Came into I Storage with an iffy situation….crazy confusing
With Kealynn everything went smoothly.
She is the BEST ?
Cathy J.”
“Highly recommend using!!!I have been using 7th street storage for a locker for the past 8 years or so. I have never had a problem. The security is excellent with coded entry and cameras plus a shift of people. It’s always been temperature controlled. Tons of light. Reasonable price. Huge area.”
“We’ve been renting multiple storage units here for the past few years. We’ve never had inconveniences when needing to access our units. The facility is kept spotless and Amy is always a friendly and welcoming. The price and ease of facility access makes this a recommended 5 stars. Thank you.”
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“I wanted to express my appreciation for how this facility is run and maintained. We chose this storage facility in August 2021 for it's proximity to our house and have not had a bad, or even difficult, experience since. It is always clean, well-maintained, accessible and secure. The communication is clear, simple to understand and straightforward. Holly is a welcoming presence and handles any issue or question with quick and in-depth knowledge. The facility is laid out in a sensible manner and carts are always available and where you expect them. Because of this ease of use, I didn't realize "how good we've had it" here until a recent frustrating experience at a different company's storage locker in Edina for my mother. More Space Self Storage has clearly set a standard for my future expectations of any storage facility. Thank you.”