Poor service, I got a lot of unwanted attitude. I was not served in a professional manner, the guy was absolutely rude and inconsiderate of my feelings. He should not be servicing people like that. I’m never business here personally.
July 2023
Worse customer service EVER! If you want any service done here, I suggest you to find another ford dealership or reliable resource out there. I dropped my car there ever since Friday and today is now Wednesday. No call or updates on my car. I don't even know if my car is even safe there. Very poor communications.
November 2022
Showed up at the date and time I was told to bring truck in, only to be told I'm not on the schedule. To top it off she was rude as could be. Awesome customer service skills on display there. Techs may be great, but with a customer facing representative like that I'll find somewhere else to deal with.
AutoNation Ford White Bear Lake is your one-stop for service and repairs of Fleet vehicles in the greater St. Paul, MN area. Our Fleet Mechanical Center offers service for all makes and models of fleet passenger cars, Econoline vehicles, Transit Vans, and trucks ranging from the F-150 series to the F-550 Series. We can also repair full Ford powertrains for "modified" commercial vehicles up to F550, E450, and Transit Vans.
